Customer Service Assistant

Customer Service Assistant Birmingham, England

Tenpin
Full Time Birmingham, England 6.83 - 9.5 GBP HOURLY Today
Job description

Come join our fantastic team.

We love to entertain! It’s in our DNA!... and it’s not just about bowling. We have lots more to offer from Houdini’s Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu.

We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain?

We are looking for people who want to work in a fun environment. You need confidence, energy and a positive attitude. The rest we can teach you!!


The Role

As a Customer Service Assistant, you will deliver an outstanding experience for our customers. This includes booking customers in at reception, being a point of contact for customer questions, being alert to sales opportunities, hosting individuals and parties, keeping the centre clean and tidy, preparing and serving food and drinks.

You will work efficiently, show initiative and be friendly. Exceptional customer service will be at heart of your role. You will also need to be confident and comfortable when dealing with customers.


Skills You Need

  • Full of determination, enthusiasm, and be able to work in fast-paced environment
  • A nothing is too much trouble attitude
  • Able to provide high levels of customer service and have strong communication skills
  • Fully flexible around working pattern (evening and weekends will be required)
  • Be approachable and helpful
  • Be organised and able to multi-task
  • A strong team player


Our Fantastic Benefits

  • Tenpin Treats – Retailer discounts, Cycle to Work Scheme, Smart Tech and Best Doctors
  • Wagestream
  • Free Bowling for family and friends
  • Free Food (when working 6 hours or more)
  • Enhanced Maternity, Paternity, Adoption leave
  • Medicash Health Care Cash Back Scheme
  • Employee Assistance Programme
  • Free counselling
  • Life assurance – 2 x annual salary
  • Long Service Awards
  • Recommend a Friend Scheme
  • On the Spot Rewards


Career Development

If you are looking for career development, then Tenpin is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success! Most of our managers joined us as a Team Member and have progressed into management or senior roles.


What Happens Next?

If you are ready to develop your career with us, click apply and complete the short application process (2 mins).

INDFOH

Customer Service Assistant
Tenpin

www.tenpin.co.uk
Cranfield, United Kingdom
Graham Blackwell
Unknown / Non-Applicable
1001 to 5000 Employees
Company - Public
Sports & Recreation
2000
Related Jobs

All Related Listed jobs

Cleaner
Talk Cleaning Ltd Leeds, England 10.42 GBP HOURLY Today

Part-time hours: 16 per week. Leeds, LS11 9BH: reliably commute or plan to relocate before starting work (required).

Chef
Table Table Rochdale, England 11.82 - 12.02 GBP HOURLY Today

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQ+ community (those who identify as lesbian, gay, bi,

Digital Sales Assistant
Listers Coventry, England 25000 GBP ANNUAL Today

This key role requires excellent communication and administrative skills as you will be responsible for assisting the sales team with the preparation of all

Woodwork Packer
2020 Recruitment Middleton Today

2020 Recruitment are working with our Middleton based client who are looking to add a Woodwork Operative to their team on an ongoing contract.As the Woodwork Operative, you will primarily responsible...

Retail Customer Advisor (Belfast Victoria Square) 37.5hr
Three Belfast, Northern Ireland 11.15 GBP HOURLY Today

Drive our customer experience by engaging in great conversations with customers and ensuring they leave our stores happy. Solving queries for customer quickly.