Customer Service Assistant Brixham, England
Job description
Customer Service Assistant (Ref: BRX007)
Salary: £9,377.80 per annum (£21,029 FTE / £10.90 per hour)
Hours: 16.5 hours per week
Location: Brixham Library
Closing date: 9am on Thursday 14th September 2023
Interview date: Thursday 21st September 2023 at Brixham Library
Libraries Unlimited enriches lives and builds thriving communities across Devon and Torbay, bringing ideas, imagination, creativity and knowledge through our network of 54 libraries.
About the role
We are looking for a Customer Service Assistant to help the team deliver an excellent, friendly, proactive and responsive service to our customers, ensuring the best possible customer experience for all of those using the library. This is an exciting opportunity to help create a welcoming environment which offers a compelling experience for new library customers, whilst also sustaining use by existing customers.
As a Customer Service Assistant, you will be involved in planning and running activities, supporting customers frontline with queries, providing IT assistance, fundraising and promoting all that library services have to offer. If you love being creative, planning events and activities and working in a customer focused role, apply to join our team!
Why join us?
Working in our libraries is interesting, challenging and rewarding - you will have a key role in helping our customers to get the most out of our services ensuring libraries are here for everyone, for life. If you’re excited by the prospect of making a positive impact on people’s lives and the wider Brixham community, this could be the perfect role for you!
We believe that those who make an impact deserve to be rewarded for their hard work, so we offer an attractive package of benefits including:
- 23 days annual leave per year plus Bank Holidays (pro-rata), rising with length of service
- Attractive pension with matched contributions up to 6% of pay
- Access to our confidential Employee Assistance Programme, available 24/7 to access practical and emotional support and advice to support with your wellbeing
- Family friendly policies, including enhanced maternity, adoption and shared parental pay (after 1 year's service)
- Access to free and discounted tickets for live events across the UK via Tickets for Good
Job Types: Part-time, Permanent
Part-time hours: 16.5 per week
Salary: £10.90 per hour
Expected hours: 16.5 per week
Benefits:
- Company pension
- Enhanced maternity leave
- Health & wellbeing programme
- Sick pay
Schedule:
- Day shift
- Weekend availability
Work Location: In person
Reference ID: BRX007
