Customer Service Assistant

Customer Service Assistant London, England

Collins River Enterprises Limited
Full Time London, England 26099 GBP ANNUAL Today
Job description

This is a customer service job with a difference. You’ll be working outside in the wonderful city that is London greeting people from all over the world and making sure they have an unforgettable experience with Uber Boat by Thames Clippers.

Working on any one of the piers along the Thames from Barking to Putney, you will welcome all members of the public; selling them the right ticket and assisting them with their journey with us on our boats.

We’re looking for people who love working and engaging with people and making their experiences as memorable as possible.

We will give you full training on our varied ticket types and you will be comfortable approaching customers and selling them the appropriate ticket.

You will be a great communicator, friendly and approachable and always wanting to deliver the best customer service possible.

And, you won’t mind working outdoors or being on your feet all day and will thrive in a busy environment, maintaining empathy even when it gets really busy.

When: We’re holding assessment centres on 25th September and looking for people to be able to start work with us ASAP at one of our company inductions. These are a great way to get to know other new starters and find out everything you need to know about how we work.

Where: You’ll be based on anyone of our piers from Barking to Putney. We’ll provide you with a uniform to protect against the British weather!

So why apply?

Uber Boat by Thames Clippers are London's leading River Bus service. Our fleet of high-speed catamarans provide commuters and sightseers with a unique way to travel around the capital. We carry around 4 million passengers a year and employ nearly 400 staff.

We are an entrepreneurial and inclusive organisation that was voted “Employer of the Year” at the 2017 London Transport Awards. There is real potential for internal development and promotion within our business and internal succession is one of our core principles. Our values: Trusted to do the Right Thing, Great Place to Work, Be Excellent and Respect allow our employees to excel in their careers with us and be Best in Class, always.

Our Commitment to Inclusion

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.


Customer Service Assistant

Location: Clipper House

Contract Type: Full time

Closing Date: 21st September 2023

Salary: £26,099 plus benefits

Hours of Work: 42 hours - Monday to Sunday

Customer Service Assistant

This is a customer service job with a difference. You’ll be working outside in the wonderful city that is London greeting people from all over the world and making sure they have an unforgettable experience with Uber Boat by Thames Clippers.

Working on any one of the piers along the Thames from Barking to Putney, you will welcome all members of the public; selling them the right ticket and assisting them with their journey with us on our boats.

We’re looking for people who love working and engaging with people and making their experiences as memorable as possible.

We will give you full training on our varied ticket types and you will be comfortable approaching customers and selling them the appropriate ticket.

You will be a great communicator, friendly and approachable and always wanting to deliver the best customer service possible.

And, you won’t mind working outdoors or being on your feet all day and will thrive in a busy environment, maintaining empathy even when it gets really busy.

When: We’re holding assessment centres on 25th September and looking for people to be able to start work with us ASAP at one of our company inductions. These are a great way to get to know other new starters and find out everything you need to know about how we work.

Where: You’ll be based on anyone of our piers from Barking to Putney. We’ll provide you with a uniform to protect against the British weather!

So why apply?

Uber Boat by Thames Clippers are London's leading River Bus service. Our fleet of high-speed catamarans provide commuters and sightseers with a unique way to travel around the capital. We carry around 4 million passengers a year and employ nearly 400 staff.

We are an entrepreneurial and inclusive organisation that was voted “Employer of the Year” at the 2017 London Transport Awards. There is real potential for internal development and promotion within our business and internal succession is one of our core principles. Our values: Trusted to do the Right Thing, Great Place to Work, Be Excellent and Respect allow our employees to excel in their careers with us and be Best in Class, always.

Our Commitment to Inclusion

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.

Customer Service Assistant
Collins River Enterprises Limited

London, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Public
Related Jobs

All Related Listed jobs

GLOBAL PRODUCTION AND PR ASSISTANT
Dr Martens London, England 82159 - 90096 GBP ANNUAL Today

An interest and awareness of media and industry news and up to date on culturally relevant events, brand competitors activities, talent and social media

Barista
23.5 Degrees Ltd Southend-on-Sea 6.83 - 9.5 GBP HOURLY Today

Serving customers and making world-class connections with them. Discount on Starbucks merchandise and products. Full-time and part-time opportunities available:

Junior Project Manager
BAE Systems Preston, North West England, England 32000 GBP ANNUAL Today

Project reporting as required by the project assurance framework, PPM, customers, and stakeholders. Youll also have access to additional benefits such as

Customer Resolutions Executive
Volkswagen Milton Keynes 25348 - 28769 GBP ANNUAL Today

Your time will be divided between dealing directly with customers, and, investigating their queries. You will undertake fair, consistent, prompt and thorough

graphic designer
SOS Creativity LTD Bolton, England 23000 - GBP ANNUAL Today

We're looking for a self taught, passionate individual capable of producing high quality graphics, creative social media content through...