Picturehouse Cinemas Ltd

Customer Service Assistant – Harbour Lights Picturehouse

We are looking for an experienced and enthusiastic person who can bring a passion for excellent customer service to this exciting venue.

Situated right on the harbour in Ocean Village, we are a vibrant, community driven cinema that shows the best in independent, world, and mainstream film.

Please note there is a requirement to work 16 hours per week over any of the seven days with regular work at evenings and weekends.

In return we offer an incredible package of staff perks with something for everyone, this includes:

Competitive pay, double pay on bank holidays, sales bonuses, late night working allowance, unlimited free cinema tickets, free guest tickets, free Cineworld tickets, free hot and draught soft drinks, food & drinks discounts, eye care vouchers, paid breaks, increased pension contributions, cycle to work scheme, career development opportunities, company sick pay*, employee assistance plan, and free 24/7 virtual GPs.

Responsibilities of a Customer Service Assistant include but are not limited to:

• Cash Handling

• Food Handling & preparation (Including Stock Replenishment)

• Cleaning

• Heavy Lifting

• Compliance with Health and Safety Regulations

• Increasing Sales

• Maintaining Standards

• Following Policies and Procedures

• Dealing Face to Face with large Groups of People

We’re passionate about our People and their careers. If you see yourself as a Supervisor of the future we’ve got the development opportunities and training to support you in that aspiration.

• after 1 years’ service.