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Job description

VANRATH are delighted to be assisting a Leading Finance Organisation with the recruitment of Customer Support Specialists. This company offers one of the best working Environments in NI, and also offers many opportunities for progression

Shifts are held over Monday to Friday 9.00am - 5.00pm + 1 Hour lunch. No weekend working.

The role will incorporate Hybrid working - 3-2 days Working From Home & 2-3 days Working in Belfast City Centre office. Initial training will be in office.

Individuals who are immediately available or have a 1-week notice will be preferred to others.

Salary

£20,000 - £21,300 + Bonus (Average £4,000 per year) + other fantastic additional benefits

Responsibilities

• You will be asked to book appointments between our customers and our advisory service, which is achieved both through inbound and pro-active outbound calling.
• It is your priority to deliver a great customer experience by being helpful and making doing business with us an easy, efficient and positive experience.
• We are seeking someone who is target driven and who is looking to take their next career step/build a career within financial services.
• No Cold Calling in this role

The Ideal Person

• Call experience beneficial
• Finance call experience preferred but not essential- e.g. banks
• Sales experience preferred
• Confident phone manner
• Good communicator
• Objection Handling ability

For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.

The applicant screening process is an activity that businesses do that involves recruiters and human resources staff determining the suitability of candidates by various means. This may involve multiple screening stages, beginning with a review of CVs and cover letters. Applicants who pass this stage may receive an invitation to attend a brief initial interview over the phone or via an online call. This gives recruiters the chance to speak to the applicants, quiz them on aspects of their CV and see how good their interpersonal skills are.

Applicant screening is usually a multi-step approach, with each level filtering out the less desirable candidates and progressing the most suitable ones. If applicants pass the telephone interview stage, they may then receive an invitation to a formal interview. This is typically one of the most important stages of the process and the most significant if you are only doing one round of formal interviews. This stage gives recruiters the chance to speak with the applicant at length, asking them about their credentials, experience and how they believe they can contribute to the company.

Job Types: Full-time, Permanent

Salary: £21,300.00-£25,000.00 per year

Benefits:

• Company events
• Company pension
• Flexitime
• Private medical insurance
• Referral programme

Schedule:

• Flexitime
• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Performance bonus

Work Location: Hybrid remote in Belfast

Reference ID: Vanrath - Admin