Back

Customer Service Advisor, Sport and Betting

Customer Service Advisor, Sport and Betting Stoke-on-Trent, England

bet365
Full Time Stoke-on-Trent, England 24960 GBP ANNUAL Today
Job description

Overview

Operations

Full Time

Closes 04/09/23

Stoke-on-Trent

Full Time

Closes 04/09/23

Who we are looking for

A Sports and Betting Customer Service Advisor that will be the heart of sport and betting communication with our customers.

Our Customer Service Department has its own dedicated team solely for sport and betting related queries, including Football, Cricket, Horse Racing, Tennis, plus many other sports.

Although a passion for sport and our industry is desirable, we provide a comprehensive training plan therefore no experience in the industry is necessary.

The position is offered on a full time basis working any five days from seven, including evenings, weekends and bank holidays.

The starting salary for this position is competitive increasing to £24,960 per annum upon successful completion of training. A generous bonus scheme and a range of other benefits are available.

This role is eligible for inclusion in the Company’s hybrid working policy where you will have the option to work up to three days from home.

Successful applicants will need to provide proof of eligibility to work in the UK.

Preferred skills and experience

Passion for delivering excellent customer service.
Excellent communication skills.
Ability to multi-task.
Competent computer, literacy and numeracy skills.
Effective decision maker.
Sport and betting knowledge.
Willingness to learn.
Effective problem solver.

Read more

Read less

Main Responsibilities

Providing first time resolutions to customers’ betting queries and complaints.
Communicating with customers via Live Chat, email and telephone.
Resolving bet settlement issues.
Investigating issues thoroughly.
Using bespoke internal tools to assist and take ownership of communications.
Communicating with our global customer base.
Being aware of the sporting calendar.

Read more

Read less

Post Jobs Online Apply Job
Customer Service Advisor, Sport and Betting
bet365

www.bet365.com
Stoke-on-Trent, United Kingdom
Denise and John Coates
$2 to $5 billion (USD)
5001 to 10000 Employees
Company - Private
Internet & Web Services
Information Technology
2000
Apply Job
Related Jobs

All Related Listed jobs

Legal Assistant/Paralegal (Corporate/Business Immigration)
Legal Assistant/Paralegal (Corporate/Business Immigration)
LAWSMITH SOLICITORS Harlow, England 15000 - 20000 GBP ANNUAL Today

Ideally you will have at least 2 to 3 years of previous experience dealing with Business immigration matters with a client-facing professional role.

Finance Business Partner - Place
Finance Business Partner - Place
Aspire Housing Lancaster, England 50063 GBP ANNUAL Today

Extensive knowledge of accounting systems and office applications including detailed formulas pivot tables, look-ups and report writing Ability to analyse data

Teaching Fellow in Costume Design
Teaching Fellow in Costume Design
University of Salford Salford, North West England, England 35333 - 42155 GBP ANNUAL Today

You will design, deliver, and lead a range of modules, actively taking part in student recruitment activities and other administrative tasks appropriate to the

Energy Reporter, Dow Jones Newswires
Energy Reporter, Dow Jones Newswires
Dow Jones London, England 43855 - 63788 GBP ANNUAL Today

Proven ability to develop sources across the broad spectrum of coverage to provide insight and analysis for professional customers.

non title
non title
Revelstoke Cleaning Co. Ltd Revelstoke 48880 - CAD HOURLY Today

  • Work Term: Seasonal
  • Work Language: English
  • Hours: 20 to 40 hours per week
  • Education: No degree, certificate or...