Customer Service Advisor -Part Time (Remote)

Customer Service Advisor -Part Time (Remote) Remote

Orca
Full Time Remote 9.5 - 10.42 GBP HOURLY Today
Job description

YOU MUST HAVE YOU OWN EQUIPMENT (LAPTOP/HEADSET) TO BE CONSIDERED FOR THIS ROLE.

Job description

Orca was founded in 2010 and we have since become one of the leading virtual receptionists, PA and outsourced communication specialists in the UK, with an intention to expand globally.

At the heart of what we do is a total commitment to quality customer service. Our passion is to deliver excellence and capture value-adding opportunities for our clients.

Due to new clients joining us in February, we are looking to further strengthen our team with additional Call Handlers (virtual personal assistants)

As a Call Handler, you will be responsible for answering a volume of calls on behalf of a number of different companies, taking messages and forwarding with urgency and efficiency using our bespoke CRM.

Whilst our core operating hours are Monday to Sunday 8am-8pm, we are currently looking for candidates who are happy to work just evenings and weekends.

Skills and Experience

  • A basic knowledge of Microsoft Word and Excel
  • Exceptional communication skills with a polite and professional telephone manner
  • Excellent customer service skills
  • Strong administration skills
  • Previous call centre experience dealing with a high volume of calls would be desirable, but not essential.

What you will get in return

  • Free eye tests
  • Pension
  • Monthly fundraising activities
  • Lots of opportunities for progression

Job Types: Part-time, Permanent, Weekends, Evenings, Remote

Job Types: Part-time, Permanent
Part-time hours: 37.5 per week

Salary: £9.50-£10.42 per hour

Benefits:

  • Company pension
  • Referral programme
  • Work from home

Schedule:

  • Weekend availability

Application question(s):

  • Are you able to work evening?
  • Are you able to work weekends?
  • Do you have your own laptop and headset?

Work Location: Remote

Reference ID: OrcaPTR

Customer Service Advisor -Part Time (Remote)
Orca

Related Jobs

All Related Listed jobs

digital marketing
Arco (UK) Kingston upon Hull, England 33000 - GBP ANNUAL Today

As the UK’s leading integrated health and safety experts, Arco combine multi-channel distribution of 170,000+ products with specialist...

Receptionist
Linnaeus Tamworth, England 10.8 GBP HOURLY Today

Booking in customers and making sure they receive gold standard care. Welcoming and registering new customers. Taking orders for repeat prescriptions.

Communications Officer
Tees Esk and Wear Valleys NHS Foundation Trust Darlington, North East England, England 28407 - 34581 GBP ANNUAL Today

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before

Property Manager
Wilkins Estates Co Ltd London 30000 - 38000 GBP ANNUAL Today

Manage Payments: Checking payments, Xero accounting system, answering accountants queries. Likes dogs - there is an office dog - Cockapoo called Luna.

Front of House Assistant
Nuffield Health Weston-super-Mare, England 10.94 GBP HOURLY Today

Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued. Support the smooth running of our reception and caf