Customer Service Advisor (Full-time) Glasgow, Scotland
Job description
MSH currently have an exciting opportunity for an experienced Customer Service Advisor to join our small but busy team in Hillington, Glasgow.
Duties will include:
- Providing first class Customer Service, by help desk or phone call
- Processing of sales invoices
- Credit Control – chasing of debt by phone/email/ sending out monthly statements
- Processing of customer returns
- Filing and any other office duties as required
- Attending trade shows approximately 2-3 times per year
The successful applicant will have:
- Previous working knowledge in a similar role
- Good communication verbal and written
- Computer literate (Excel/Word)
- Strong organisational skills
- Must be able to prioritise work load
This is a permanent position of 37.25 hours per week, Monday to Thursday 7:45am to 4.15pm, Friday 7:45am to 4pm.
Base salary from £22,000 to £25,000 p.a. based on experience, with achievable OTE of up to £28,907 after bonus and overtime.
MSH operates a 4 day working week (for 12 weeks p.a.) using the 100:80:100 model. In addition we have a generous company discount scheme, company events and rewards package for all our employees.
Our office is located only a few minutes’ walk from Hillington East train station and easily accessible by car.
Job Types: Full-time, Permanent
Salary: £22,000.00-£28,907.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Glasgow: reliably commute or plan to relocate before starting work (required)
Experience:
- customer service: 1 year (required)
Work Location: In person
Application deadline: 15/09/2023
