Customer Service Advisor - BMW Group

Customer Service Advisor - BMW Group Rotherham, England

Webhelp
Full Time Rotherham, England 19000 - 22000 GBP ANNUAL Today
Job description

Job Advert


Are you ready to take the driver's seat in customer service excellence? We're on the hunt for a dynamic and enthusiastic Customer Service Advisor to join our team at Dearne Valley. If you've got a passion for premium cars and a knack for delivering top-notch service, then we’re looking for you.

What You'll Be Doing

  • Team Player: Be part of a winning team that delivers first-class telephone support to the BMW Group's valued customers. Your role? To delight and support them all the way.
  • Product Pro: Become a BMW Group aficionado! Master our products inside out to meet customer needs and be their trusted guide on their journey.
  • Brand Ambassador: Showcase the BMW Group brands with pride. Your integrity and expertise will nurture customers, building lasting relationships.
  • Trust Builder: Create unshakable trust by keeping promises, owning responsibilities, and giving customers an open and honest experience.
  • Smooth Operator: Handle inquiries with professionalism and finesse, leaving customers with a memorable, premium experience.

What We’re Looking For

  • Phone Whiz: Ace at communicating with premium customers over the phone? You're the one we're looking for. Contact centre experience is a big plus.
  • Organisational Champ: Love juggling tasks in a detailed, fast-paced environment? Your knack for coordination will shine here.
  • Auto Enthusiast: Passionate about premium cars? Show us your understanding of the automotive industry.
  • Flexibility First: Ready to adapt your schedule to meet organizational needs? Flexibility is your middle name.

Your Toolbox of Skills

  • Writing and Phone Pro: Your telephone manners are smoother than a joyride and written communication is to the tee.
  • Number Ninja: Numbers don't scare you - you understand them.
  • Speedy Output: You can handle a high volume with finesse.
  • Office Guru: MS Office is your playground, and computer literacy is your superpower.
  • Organisational Whiz: Keeping things in order is your second nature.
  • People Person: Your interpersonal skills are off the charts.
  • Talk the Talk: Your verbal skills leave a lasting impression.
  • Multitasking Marvel: Juggling is your specialty.
  • Objection Overcomer: You handle objections like a pro.

What We’re Offering

  • Salary of 21,757
  • On-site canteen and free lunch provided
  • Access to an employee discount portal with savings up to £1,000 a year on groceries, online shopping, cinema, and travel – who doesn't love savings
  • We haven't forgotten your furry friends! Enjoy a subscription to Tails.com for your adorable pet
  • Take care of your mind, body, and soul with our Employee Access Programmes
  • Say hello to a dazzling smile with our dental plan and enjoy fast access to a private GP
  • Never stop learning and growing with on-demand training and educational videos for both adults and kids

Ready to put the pedal to the metal? Join us in providing BMW Group customers with an unforgettable experience that matches the premium quality of the brand. Apply now and let's hit the road together!


Job Reference: UK02144

Customer Service Advisor - BMW Group
Webhelp

www.webhelp.com
Paris, France
Olivier Duha and Frédéric Jousset
$500 million to $1 billion (USD)
10000+ Employees
Company - Private
HR Consulting
2000
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