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If you have customer service experience and you're seeking an exciting career move, this could be a fantastic opportunity for you. We are looking for Customer Service Advisors to join our inclusive team in Dearne Valley. This role comes with a salary of £21,757 as well as benefits, recognition rewards, clear career path and development opportunities.

As a Customer Service Advisor, you will be working as part of a team on one of our innovative campaigns – receiving calls from customers and delivering service excellence every step of the way.

To give you an idea of how this Customer Experience Advisor job would look and feel, here are some of the things you could expect to do:

• Take calls and respond to all forms of contact from customers
• Be accountable for the timely and accurate resolution of customer’s problems at the first point of contact; within agreed service levels, targets and objective
• By using questioning and listening skills make a judgment on the best solution or action to the customers query/issue

To succeed in this CS Advisor role, you should have experience in customer services with exceptional customer handling skills and the ability to achieve and exceed set targets. You will also need:

• To be a quick thinker
• To be a people's person
• The ability to adapt to change and work in a busy environment

In return, you will earn a salary of £21,757, have the chance to progress your career in a collaborative company.

Perks include:

• Exclusive employee discount portal – with savings up to £1,000 a year on groceries, online shopping, cinema and travel
• Hooch for your pooch – a subscription to Tails.com
• Employee Access Programs for the mind, body and soul
• Dental plan and a fast access to private GP
• Training and education through on demand videos for adults as well as kids

If this Customer Service Advisor job sounds like the right fit for you, please apply today. We'd love to get to know you. After applying, you will be sent a link to complete a quick online chat.

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