Customer Service Advisor Leicester, England
Job description
Customer Service Advisor
Leicester (Enderby)
£20,319.00
If you are a Customer Service Advisor who wants to make great money working for the largest conveyancing and property services group in the UK, then keep reading!
THE JOB
You will be working within a high-volume residential conveyancing support centre environment, in administration and client communication via telephone and email. This is a full time role working 37.5 hours per week
WHAT YOU’LL BE DOING AS A CUSTOMER SERVICE ADVISOR
- Legal administration
- Client ID verification
- Scanning and processing documents
- Inbound and outbound customer contact
- Providing updates on files
- Achievement of SLA's
OUR HIRING PROCESS:
- You’ve checked out our job ad
- It’s gathered your interest and you’ve applied using our easy application process
- If selected, you come meet our lovely team and we discuss the finer details
- In some cases, we might invite you for a second interview
- If successful, we make the offer and get the ball rolling
- Your friends come on over and you earn a sweet referral bonus – for each one!
REQUIREMENTS
Must be within commutable distance of Leicester. We're based in Enderby!
A background in customer service or a willingness to learn
Confident IT user
Available to work shift patterns 8am-8pm Monday to Friday, 9am-4pm Saturday and 10am-3pm Sunday
BENEFITS
Competitive Salary, 25 Days Holiday (Plus 8 Days Public Holiday), Option To Buy Or Sell Holiday, Life Assurance, Enhanced Maternity, Paternity & Adoption Pay, Free Conveyancing Legals, Discounted Gym Membership & Retail Discounts Plus Many More!
OUR PEOPLE
Simplify believes diversity brings benefits for our clients, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.
ABOUT US
Simplify is the UK’s leading conveyancing and property services business, comprising nine businesses which include some of the largest conveyancing law firms in the UK, two leading independent property services businesses as well as being the market-leading direct to consumer online conveyancer.
If you're keen to be considered for this Customer Service Advisor role in Enderby, Leicester, send us your CV for immediate consideration!
