Customer Service Advisor Selkirk, Scotland
Job description
Customer Services Adviser
Permanent, full time – 35 hours per week
Salary £27,019 - £29,799 per annum
Location – Selkirk, Scottish Borders
Do you have excellent customer service skills with a passion to deliver a first-class service?
We’re looking for a highly motivated and enthusiastic professional to join our Customer Services team.
Working as the first point of contact for our Tenants and customers within a strong performance culture, you will have a track record in delivering high customer service standards. You will provide an efficient and responsive service to all enquiries, with a focus on delivering first-time contact resolution and excellent customer service.
As a key member of our Solutions team, you will also provide professional and efficient administrative and office support including general administrative and reception duties.
In return, we offer you a great place to work with friendly and supportive colleagues; an excellent benefits package alongside a competitive salary; a generous holiday allowance; and opportunities for personal development and to work flexibly.
If this sounds like you and are interested in working with SBHA and being part of a team providing a first-class service to our customers, please visit our website for further information www.sbha.org.ukor email [email protected]
Closing Date for applications: 21 August 2023
Registered as a Scottish Charity - No. SC030751
Job Types: Full-time, Permanent
Salary: £27,019.00-£29,799.00 per year
Benefits:
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- Life insurance
- Sick pay
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Selkirk: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (required)
- Information Technology: 1 year (required)
Work Location: Hybrid remote in Selkirk
Application deadline: 21/08/2023
