Customer Service Advisor Birmingham, England
Job description
Job description
We are looking for a Customer Service Advisor to join our reputable client on a permanent basis.
This is a fantastic opportunity to further your career with a well-established, reputable, UK company who specialize in commercial printing.
The Role:
- Calling our existing business customers to understand their needs, providing the best solutions, and growing the number of services they have with us.
- Listening to and understanding the cause of any queries or cancellations. Asking questions to provide solutions that support the customer and retain their valued business
- Being the industry expert for your customers, knowing / selling the products consultatively.
- Providing quotations, and processing sales orders.
- Account management (inbound calls / emails from your customers / updating details on the CRM)
- Achieving and working towards set targets and KPIs (daily, weekly, periodically).
- This role will involve communicating with high end clients on a B2B level.
The salary for this role starts at £24,000 and ranges up to £30,000
To apply for this role as a Customer Service Advisor, please click apply online and upload an updated copy of your CV.
This role is a Mon-Fri, 09:00 – 17:30
This will suit candidates with previous experience in a telesales, account management, B2B sales, quotations, business administration, processing sales orders.
Pro1 Recruitment is an equal opportunity recruiter, and we welcome applications from all suitability skilled or qualified individuals, regardless of their race, sex, disability, religion/beliefs, sexual orientation, or age.
We act as an employment business in relation to this vacancy.
Job Type: Full-time
Salary: £24,000.00-£30,000.00 per year
Schedule:
- Monday to Friday
Application question(s):
- Have you had to deal with high end clients on a B2B level in your previous role/s?
Experience:
- Customer Service: 3 years (required)
Work Location: In person
