Customer Service Advisor Birmingham, England
Job description
ABOUT US:
We don't mean to brag... but we're kind of a big deal! ;)
Entrepreneurs Circle is the UK's largest membership organisation for ambitious business owners. In short, we help small business owners to grow their businesses.
We've offered online training, personal help and support, coaching, critiques, events, networking and more to help over 50,000+ entrepreneurs to grow their businesses over the past 15+ years.
And we’re just about to launch one of the most exciting online business tools in the world that’ll help our customers further boost their growth – and that’s why, we need your help!
** Reasons Why We're An Amazing Place To Work **
1. We only work Monday - Thursday (#3-Day Weekend!)
2. We have an actual office Butler
3. Office Dogs! *woof
4. We have a pretty sick gym on-site for those inclined #gains
5. We're a cool, hip, fun group of 29 guys and gals (trust us!)
6. We have the world's biggest sofa..
7. And all the usual stuff like holidays, bonuses, pensions etc.
PLUS: we actually help thousands and thousands of people to grow their businesses, realise their dreams, provide the life they deserve for their families and staff - and that feels soooooo good!
The Nitty Gritty:
We work in our office at Birmingham Business Park. It's bright, colourful, fun and you'll be equipped with the most cutting edge tech known to man!
We pay full-time salary but our working hours are 8am to 6pm - Monday to Thursday - which means we don't work Fridays!
(we also dish out pretty chunky Christmas bonuses too!)
Brand New Opportunity
As one of the most innovative, progressive marketing businesses in the World we’ve been building a marketing integration tool that trumps anything on the market today. Our customers are chomping at the bit to get their hands on this business growth tool and we need you to help onboard them and migrate their current systems into it.
This is a unique opportunity to become the founder members of the most valuable team at the EC (don’t tell the other teams ;-)).
The perfect Candidate
Are you ready to embark on an exciting journey with a company that's all about transforming businesses and creating epic success stories? Well, buckle up, because we've got just the opportunity for you!
We're on the lookout for two superstars to join our team as Customer Service Extraordinaires. The role is all about bringing the wow factor to our clients and giving them a mind-blowing experience as they transition to our groundbreaking, revolutionary software system.
But hey, technical knowledge can be learned. What we really need is someone who is bursting with personality and can effortlessly make a connection with our awesome clients. You'll be the friendly voice on the other end of the line, guiding them through the on-boarding and migration process and answering any questions they may have.
Are you a good fit?
To succeed in this role, you'll need a burning passion to go above and beyond in everything you do. We want someone who's not afraid to exceed expectations and is willing to do whatever it takes to make our clients' dreams come true.
We should warn you, though, we're not your typical run-of-the-mill company. We're dynamic, youthful, and love to have a blast while we work. Our office is a hub of energy and enthusiasm, and we want someone who can fit right in and thrive in our unique vibrant culture.
Is this a graduate role?
If you're a recent graduate itching to kick-start your career, this role is perfect for you! We love fresh ideas and perspectives, and we're more interested in finding the right person than just their technical know-how. So, if you're ready to dive into the world of customer service and make a real impact, we can't wait to hear from you!
Oh, and did we mention that we're based on the fabulous Birmingham Business Park next to the NEC? So, if you live locally and can make your way to our bustling office with ease, then we definitely want to hear from you.
* The Perfect Candidate Will Tick The Boxes Below: *
- You'll love talking to people
- You'll love helping people
- You'll have the technical abilities to use a CRM system
- You'll be (almost!) as cool, hip and fun as the rest of us
- You'll have read this job description and thought "OMG this is the job for me!!"
- You'll be reliable, hard-working and all the usual stuff too!
- Knowledge of how a marketing campaign works will be helpful:-)
Next Step:
If you're ready to be part of something extraordinary, tell us in your application why we should hire you as our Customer Service Extraordinaire.
We can't wait to meet our future Customer Service Superstar!
Job Type: Full-time
Salary: £25,000.00-£35,000.00 per year
Benefits:
- Company events
- Company pension
- Discounted or free food
- Flexitime
- Free parking
- On-site gym
- On-site parking
- Profit sharing
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Application question(s):
- Where did you receive your worst customer service experience and why?
- What is your biggest trait that makes you the perfect Customer Service Extraordinaire and why?
- Just checking... do you actually want this job and why? ;)
Work Location: In person
Application deadline: 17/07/2023
Reference ID: A114
Expected start date: 24/07/2023
