Customer Service Advisor Haverfordwest, Wales
Job description
Castle Hot Tubs is currently seeking a Customer Service Advisor to join our friendly team in Hayscastle, Haverfordwest. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients through our various sales channels, including phone, email, and in-person interactions.
Key Responsibilities:
- Communicate with customers via phone, email and in-person interactions
- Assist customers with product inquiries, placing orders, and resolving customer issues
- Maintain accurate customer records and ensure timely and effective follow-up
- Collaborate with other team members to ensure customer satisfaction and retention
Requirements:
- Prior experience in customer service or related field preferred
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to multitask and work in a fast-paced environment
- Proficient in Microsoft Office and other computer applications
If you are passionate about delivering exceptional customer service and have the skills and experience required for this role, we encourage you to apply. Please submit your resume and cover letter for consideration.
Job Types: Full-time, Permanent
Salary: From £11.25 per hour
Benefits:
- Company pension
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Haverfordwest: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
Expected start date: 05/06/2023
