trading assistant London, England
Job description
We are seeking for reliable and dedicated staff to work in our new Hardware & DIY Store. You will play a crucial role in providing exceptional customer service and ensuring a positive shopping experience for our customers. You will assist customers with their hardware and do-it-yourself needs, offer product advice, handle transactions, and maintain a clean and organized store environment. This position requires excellent communication skills, and a friendly and helpful attitude. If you have understanding of hardware and DIY products it is a plus
Responsibilities:
- Serve customers in a friendly and professional manner, offering assistance and guidance.
- Understand customer needs and provide accurate information and advice on hardware and DIY products.
- Assist customers in locating specific products, including tools, building materials, electrical supplies, plumbing fixtures, and other relevant items.
- Maintain a well-organized and visually appealing store layout, ensuring products are properly stocked and displayed.
- Monitor inventory levels, notify management of low stock items, and assist with inventory management.
- Process customer transactions accurately and efficiently using the store's point-of-sale system.
- Handle cash, credit, and debit card transactions, ensuring proper accounting and adherence to store policies.
- Issue receipts, refunds, and exchanges as required, following established guidelines
- Ensure a clean, organized, and safe store environment, including aisles, shelves, and display areas.
- Perform regular inventory checks to maintain accurate stock levels and assist with receiving shipments.
Requirements:
- High school diploma or equivalent.
- Previous experience in a retail environment, preferably in hardware, home improvement, or a related field.
- Strong knowledge of hardware, tools, building materials, and DIY products.
- Excellent communication and interpersonal skills.
- Ability to provide outstanding customer service and maintain a positive attitude.
- Proficient in operating a cash register and handling monetary transactions.
- Basic computer skills and familiarity with point-of-sale systems.
- Strong organizational and multitasking abilities.
- Physical stamina to perform tasks such as lifting heavy objects, standing for extended periods, and bending or reaching.
Job Types: Full-time, Part-time
Part-time hours: 35 per week
Salary: £9.00-£11.00 per hour
Schedule:
- Flexitime
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Expected start date: 15/06/2023
