Customer Service Advisor

Customer Service Advisor Cardiff, Wales

Carbon60 Global
Full Time Cardiff, Wales 12.9 GBP HOURLY Today
Job description

CUSTOMER SERVICE ADVISOR

Carbon60 are looking to recruit three customer service advisors for UK leading utilities provider in Cardiff. This is on a Temporary basis for a minimum of 5 Months. This is an exceptional opportunity to join a friendly team in a modern office that offers flexibility and hybrid working. ROLE: Customer Service AdvisorSALARY: £12.90 p/h (£24,819 per annum) JOB TYPE: 5 months at first (strong possibility of becoming permanent afterwards)LOCATION: Hybrid after full training (Pontprennau, Cardiff)HOURS: Full time Monday to FridayTHE ROLE

  • Investigation of change of tenancy when people are moving to a new house.

  • Make outbound calls to gather relevant information and updating the system and customer accounts.

  • Sending information requests to customers and managing responses.

  • Entry customer data into multiple data bases.

THE SUCCESSFUL CANDIDATE

  • Must have a strong telephony background: very confident with a professional and engaging telephone manner.
  • Excellent IT skills (7 internal systems - full training will be given - used daily plus emails, Word, Excel).
  • Good verbal and written communication skills.
  • Excellent attention to detail.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Customer Service Advisor
Carbon60 Global

www.carbon60global.com
Luton, United Kingdom
Paul Nolan
Unknown / Non-Applicable
51 to 200 Employees
Subsidiary or Business Segment
HR Consulting
1974
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