Customer Service Administrator

Customer Service Administrator Weymouth, England

SCCUK
Full Time Weymouth, England 21000 - 21400 GBP ANNUAL Today
Job description

Job description

About Us: SCCUK t/as Airedale Technical Care are focused on providing a reliable, efficient, and dependable Catering, Refrigeration and Ware-wash service to over 300 clients from Retail to Community establishments. With over 20 years of experience, we ensure the highest quality of work and client satisfaction.

Overview: Working as part of a team responsible for ensuring our clients receive industry leading levels of service when experiencing equipment failure.

Job Specification & Duties

Core responsibilities include:

  • Dealing with incoming and outgoing calls
  • Data entry, retrieval, and database maintenance
  • Filing and archiving
  • Creating and managing documents and spreadsheets.
  • Compiling reports
  • Managing and prioritising client queries
  • Scheduling meetings and updating clients on open jobs
  • Speaking to clients to answer queries and resolving issues
  • Achieving targets set by upper management

Key skills required

  • Excellent Customer Service skills essential
  • The ability to prioritise workload
  • Must have excellent communication skills in both verbal and written form.
  • Experience in using a PC.

Hours

  • 40 Hours Monday to Friday, working an 8 hour day between 8.30am and 5pm.

Job Types: Full-time, Permanent

Salary: £21,000.00-£21,400.00 per year

Benefits:

  • Casual dress
  • Free parking
  • On-site parking

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: One location

Customer Service Administrator
SCCUK

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