Customer Service Administrator

Customer Service Administrator Sutton in Ashfield, England

Clayton Glass
Full Time Sutton in Ashfield, England 10.42 GBP HOURLY Today
Job description

AN EXCITING OPPORTUNITY TO WORK FOR CLAYTON GLASS, THE UK'S FAVOURITE GLASS COMPANY!

Welcome to Clayton Glass! We are one of the UK’s largest and most trusted business-to-business manufacturers and suppliers of insulating glass units (IGUs).

Since forming back in 1956, Clayton have become the go-to source of knowledge on all things glass. Through many years of learning and developing, we now operate at the forefront of the latest that glazing technology has to offer, whether it be windows, bifold doors, skylights or conservatories.

We have six sites in County Durham, Scotland, Newcastle, Blackburn, Nottingham and Canterbury, containing over 600 unique personalities, all pulling in the same direction to achieve our common goal of glazing Great Britain.

While we may be large, we have a community spirit, and operate with all the values of a smaller, family-run business. We're a friendly bunch, and are making big improvements across our sites to ensure they are as inclusive as they possibly can be.

---
THE ROLE

Position: Customer Service Administrator

Location: Huthwaite, Nottinghamshire

Reports to: Customer Service Manager

Job Purpose: To deal with all customer orders and enquiries with a positive and helpful approach, providing first class customer service.

---

DUTIES

The following list is typical of the level of duties which the post holder is expected to perform or be responsible for. It is not exhaustive and other duties of similar type and level may be expected from time to time.

  • To deal with internal and external customer enquiries professionally.
  • To contact customers to advise on and resolve any problems with orders.
  • To liaise with the Production Office and the Transport Department re. delivery of urgent orders.
  • Maintain customer filing system, ensuring it is kept up-to-date at all times.
  • Assist order processing team when required.

---

PERSON SPECIFICATION

  • Adopt a courteous, helpful and professional manner when dealing with customers at all times
  • Good Interpersonal skills
  • Flexible and creative
  • Good P.C. skills
  • Attention to detail and accuracy
  • Drive and determination

Job Types: Full-time, Permanent

Salary: From £10.42 per hour

Benefits:

  • Company pension
  • On-site parking

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Sutton-In-Ashfield: reliably commute or plan to relocate before starting work (required)

Experience:

  • customer service: 1 year (preferred)

Work Location: In person

Customer Service Administrator
Clayton Glass

claytonglass.co.uk
Durham, United Kingdom
Unknown / Non-Applicable
51 to 200 Employees
Company - Private
Department, Clothing & Shoe Stores
Related Jobs

All Related Listed jobs

Waiter/Waitress
JKS Restaurants London, England 13 - 14 GBP HOURLY Today

Perkbox - access to tons of retail discounts and our wellbeing hub. Experience - previous experience in a quality restaurant.

Sales Representative
Rokholt Group Stafford, England 21000 - 25000 GBP ANNUAL Today

Are you friendly, responsible, structured, and diligent? This role is made for you.

We are looking for a highly driven Sales Executive to...

Field Support Engineer (2nd/3rd Line support)
GCS Recruitment Specialists Ltd South Yorkshire 25 - 31.25 GBP HOURLY Today

To provide 2nd/3rd line support to a wide rage of users across the UK and Europe. 5+ year's experience as a Desktop/field based engineer.

food and beverage manager
Taste of Shrewsbury Shrewsbury, England Today

We are looking for a friendly & outgoing person to join our team.

Working afternoons ( approximately 11.30am - 4.30pm ) two/three...

operations engineer
Winton Service London, England 40000 - 30000 GBP ANNUAL Today

Responsibilities

  • In charge of the daily maintenance, operation and inspection of TV production system...