Customer Sales Service Consultant Glasgow, Scotland
Job description
Do you enjoy delivering a first class customer service experience?
Do you have a flair for helping customers with their buying decisions?
Do you have ICON system experience?
George Boyd based in Hillington recruiting now for a Customer Sales Consultant working full time
Competitive salary + Pension + Life Assurance + Private Medical + 31 days holiday per year + Opportunities to Progress and build a career
Our Colleagues are critical to our Customers’ success and you will be working with a team that proactively supports them in every way possible. If you love working with people, you’re a good listener and you think you could help our customers feel welcome, then this could be a great opportunity for you to join our team.
Is this role right for me?
First and foremost, we always want to recruit great people that really understand our values and ways of working. Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out your role within George Boyd. So if you have a passion for delivering great customer service, always look to put the customer first; can build trust and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit! As this role has a strong focus on customer service, we are looking for someone who loves to build relationships with Customers both face to face and over the phone.
BRANCH OPENING HOURS
Monday to Friday 730am – 5pm – NO WEEKEND WORK REQUIRED
What will I be doing?
A Customer Sales Service Advisor is an essential role within the branch network, you will build relationships with Customers and understand their wider requirements in order to maximise sales growth.
You will be in regular contact with our Customers and therefore you play a huge part in delivering a fantastic customer experience. In order to support our customers and deliver a great service you will;
· Get to know our product lines and services in order to make the most of all customer interactions in line with our George Boyd Values
· Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
· Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
Are George Boyd an Inclusive employer?
We’re working hard to be, and we’re keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you! We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation.
And what about flexibility?
The world of work is changing, and we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role (this could be flexible hours, a job share, part time, to name a few). We can’t guarantee to meet all requests for flexibility when we are recruiting, but we promise to listen
At George Boyd UK and we pride ourselves on doing everything we can to understand our Customers needs in order to deliver solutions to save them time, money and hassle.
Job Types: Full-time, Permanent
Salary: From £26,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- Private medical insurance
- Store discount
Schedule:
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Glasgow: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What is your email address?
- Do you have Ironmongery experience?
Experience:
- ICON system: 1 year (required)
Work Location: One location
Reference ID: Gb Hillington
