customer relations

customer relations Nottingham, England

Wollaton Park Golf Club LTD
Full Time Nottingham, England 21674 - 12.04 GBP HOURLY Today
Job description

We have an exciting opportunity for a motivated, friendly and reliable Part Time Proshop Assistant who is passionate about providing the best customer service to join the team at our Wollaton Park Golf Club. You will play a vital part in helping us serve members and visitors and keeping the golf course running smoothly - experience in golf isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.

As a Part Time Proshop assistant, some of your responsibilities will include:

  • Provide exceptional service to customers.
  • Using Tee Booking Software (currently BRS)
  • Knowledge of Microsoft Office desirable (Excel and Word)
  • Use product knowledge to provide recommendations and help customers find the best product for their needs.
  • Help control and the flow of play on the golf course
  • Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
  • Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
  • Assisting with stock maintenance.

Who we are looking for to join our team:

  • Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
  • Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
  • Enjoys working and supporting a team, but can always be relied upon to work as an individual
  • Willing to attend training to become a Fire Marshall and/or First Aider if required
  • Keen to learn, develop skills, and progress within our industry
  • Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate

In return we offer a comprehensive benefits package consisting of:

  • 20 hours per week in the Pro Shop issued by a rota weekends and bank holidays included with extra potential hours in the club bar.
  • 28 days holiday including bank holidays increasing with service (pro rata for part time)
  • Discounted food
  • Pension plan
  • Comprehensive Induction Programme

Job Type: Part-time
Part-time hours: 20 per week

Salary: Up to £10.42 per hour

Benefits:

  • Flexitime

Schedule:

  • Flexitime

Ability to commute/relocate:

  • Ng8 1bt: reliably commute or plan to relocate before starting work (required)

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Retail sales: 1 year (preferred)
  • customer service: 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location: In person

Application deadline: 06/07/2023
Expected start date: 10/07/2023

customer relations
Wollaton Park Golf Club LTD

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