customer relations Nottingham, England
Job description
We have an exciting opportunity for a motivated, friendly and reliable Part Time Proshop Assistant who is passionate about providing the best customer service to join the team at our Wollaton Park Golf Club. You will play a vital part in helping us serve members and visitors and keeping the golf course running smoothly - experience in golf isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.
As a Part Time Proshop assistant, some of your responsibilities will include:
- Provide exceptional service to customers.
- Using Tee Booking Software (currently BRS)
- Knowledge of Microsoft Office desirable (Excel and Word)
- Use product knowledge to provide recommendations and help customers find the best product for their needs.
- Help control and the flow of play on the golf course
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
- Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
- Assisting with stock maintenance.
Who we are looking for to join our team:
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
- Enjoys working and supporting a team, but can always be relied upon to work as an individual
- Willing to attend training to become a Fire Marshall and/or First Aider if required
- Keen to learn, develop skills, and progress within our industry
- Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate
In return we offer a comprehensive benefits package consisting of:
- 20 hours per week in the Pro Shop issued by a rota weekends and bank holidays included with extra potential hours in the club bar.
- 28 days holiday including bank holidays increasing with service (pro rata for part time)
- Discounted food
- Pension plan
- Comprehensive Induction Programme
Job Type: Part-time
Part-time hours: 20 per week
Salary: Up to £10.42 per hour
Benefits:
- Flexitime
Schedule:
- Flexitime
Ability to commute/relocate:
- Ng8 1bt: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Application deadline: 06/07/2023
Expected start date: 10/07/2023
