customer relations Fort Bragg, NC
Job description
Duties
- Performs customer service relations work that contributes toward the well-being of guests and the protection and safety of other employees and government property.
- Checks membership cards of persons desiring entrance to the facility.
- Provides security at designated areas by patrolling the premises to prevent unauthorized access.
- Performs routine security checks to insure buildings, gates and equipment are properly locked or secured.
Requirements
Conditions of Employment
- Direct Deposit and Social Security Card are required.
- Meet qualification/eligibility/background requirements for this position.
- A one year probationary period may be required.
- Satisfactorily complete an employment verification (E-Verify) check.
- A valid driver's license is required.
- Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigation.
- Ability to work an irregular schedule which may include nights, weekends, holidays, and split shifts.
Qualifications
2. Must possess excellent customer services relations skills in order to communicate tactfully in attending to the needs of guests and enforce the various policies, requirements and rules of the facility for which employed.
3. Must be able to operate and use the various safety and other electronic and automated equipment involved in providing to the well-being of guests and the protection and safety of employees and government property.
Education
This job does not have an education qualification requirement.
Additional information
Area of Consideration:
- The Area of Consideration for this vacancy announcement is Local. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)
- If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 3:00 pm by 06/20/2023 in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating.
- Allowances, differentials, or incentives will not be paid.
- Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest.
- It contains additional information applicants may find useful when applying for our jobs. (To view the kit, click or copy and paste this URL: https://publicfileshare.chra.army.mil/Applicants/NAF%20Applicant%20Information%20Kit.pdf ).
- Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.
Benefits
Review our benefits
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
If you are claiming any of the eligibilities below, your supporting documents must be received at the time of application.
Applicants can claim the following eligibilities:
- NAF Preference - Involuntarily Separated From the Military
- NAF Preference - Spouse Employment Preference (SEP)
- NAF Priority Consideration - Business Based Action
- NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF)
- NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE)
- NAF Priority Consideration - Outside Applicant Veteran (OAV)
- NAF Priority Consideration - Parent of a Veteran (OAV)
- NAF Priority Consideration - Spouse/Widow(er) of a Veteran (OAV)
Benefits
Review our benefits
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
The following documents must be submitted with your application:
- License
- Resume
The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:- Cover Letter
- DD-214/ Statement of Service
- License
- DA Form 3434
- Sponsor's PCS Orders to Fort Bragg
- Marriage Certificate (required if your name does not appear on the PCS Orders)
- Resume
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
How to Apply
You may submit your application package using one of the two methods identified below:
- Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (VIN): 11994312. Announcement closes at 11:59 PM Eastern Time on the closing date listed on this announcement.
- Manually: Please refer to the "Additional Information" section of this announcement for instructions.
Agency contact information
NAF Job Info Center Fort Liberty
Address
DN-NAF-W0U3AA U S ARMY GARRISON FT BRAGG HQ
DO NOT MAIL
Fort Bragg, NC 28310
USNext steps
Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Equal Employment Opportunity (EEO) Policy
- Reasonable accommodation policy
- Financial suitability
- Selective Service
- New employee probationary period
- Signature and false statements
- Privacy Act
- Social security number request
Required Documents
The following documents must be submitted with your application:
- License
- Resume
The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:
- Cover Letter
- DD-214/ Statement of Service
- License
- DA Form 3434
- Sponsor's PCS Orders to Fort Bragg
- Marriage Certificate (required if your name does not appear on the PCS Orders)
- Resume
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
This job is open to
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.
About US Army
CEO: Robert
Revenue: Unknown / Non-Applicable
Size: 10000+ Employees
Type: Government
Website: www.army.mil
Year Founded: 1775
