customer relations

customer relations Brixton, London, England

The Body Shop
Full Time Brixton, London, England 25095 - 22323 GBP ANNUAL Today
Job description

The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here. In 2019, we became a certified B Corp. That is a business that meets the highest verified standards of social and environmental performance transparency and accountability. B Corps don't just care about profit - they care about people and the planet too.


We believe equality is a human right. All people should have an equal opportunity to pursue their dreams and aspirations, regardless of beliefs, characteristics, and circumstances. Everybody has the right to live their life free from violence and discrimination. We want The Body Shop to be a great place to work and shop, whoever you are. We endeavor to be diverse and inclusive throughout our business. We celebrate the diversity of individual self-expression. We are unapologetically excited about life and the world and want everyone to experience all it has to offer. As such, we are passionate protagonists and advocates of social equality, equal rights, and equal opportunities, for each and every one, everywhere! Visit The Body Shop website to learn more.


The Body Shop exists to fight for a fairer, more beautiful world. This is our purpose, and it drives everything we do. Our beliefs are everything to us: that business is a force for good, the empowerment of women and girls and the belief that everyone is beautiful.

Your role in a nutshell

As part of our dedicated team of consultants you will offer advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.

More about the role

  • Learn and understand our products - they're packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes , we're not just selling a skin care routine, we're also helping communities build a better life
  • Learn our customer's needs and recommend any of our 2,000 vegetarian/vegan products that will make them feel so good
  • Support the store management team in driving sales and profit within the store through the delivery of exceptional customer service

What we look for

  • Interest in connecting with customers to drive customer engagement
  • Open availability for evening, weekend, and holiday shifts.


What we offer

  • Comprehensive onboarding in your new position
  • Training hours for you & your team as needed
  • A 50% discount on regular product & 30% on Gifts
  • Freebies - when we launch new products, we want our Teams to be the first to fall in love with them
  • Volunteer time so you can spend time with the causes that matter to you
  • Ability to make connections with Community Partners to drive local activism
  • (UN) Uniform- We don't believe in uniformity. We'll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good
  • Opportunities to grow within the Brand
  • Encouragement & support to be exactly who you are - employees may join any/all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network

Talent Drivers

Collaborative Skills
Personal Conduct
Commerciality
Purpose

customer relations
The Body Shop

https://careers.thebodyshop.com/?locale=en_GB
London, United Kingdom
David Boynton
Unknown / Non-Applicable
1001 to 5000 Employees
Company - Private
Beauty & Personal Accessories Stores
2006
Related Jobs

All Related Listed jobs

HGV CLASS 2 DRIVER
Saint-Gobain London, England Today

In your role as a customer delivery driver, you will be required to safely deliver building materials to our customers whilst representing the company with a

Picker/Packer
AM2PM Recruitment Coventry, England 9.8 GBP HOURLY Today

PICKING BOOKS, DVDs & CDs. Job Types: Full-time, Temporary contract, Temp to perm.

Postgraduate Teaching Assistant - B16-01096 (Available to UCL Students )
University College London London, England 31131 - 36348 GBP ANNUAL Today

(6) IOE CDE Poster Conference, Summer school and Conference and 3 Minute Thesis Competition. (4) Quantitative Analysis 1 and Quantitative Analysis 2;

Retail Sales Assistant
Cardzone Glasgow, Scotland 10.42 GBP HOURLY Today

Help maximize sales for the store. Retail sales: 1 year (preferred). Have a range of retail and customer service skills. Taking over the old paperchase site.

Salesforce Technical Lead
Aldermore Bank PLC Abbey Wood, England 46040 - 94890 GBP ANNUAL Today

Collaborate with product owners, stakeholders and business analysts to help inform what we build. An interest in working in a domain driven design environment.