customer relations

customer relations Liverpool, England

Switch Advisor Ltd
Full Time Liverpool, England 24156 - 22855 GBP ANNUAL Today
Job description

About us

Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive.

Our work environment includes:

  • Modern office setting
  • Casual work attire
  • Safe work environment
  • On-the-job training

Job Description

Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The Call Center Representative will be responsible for building and maintaining relationships with new customers and working with the sales team to achieve company goals.

Requirements
High School Diploma or Equivalent

  • No experience needed!
  • Ability to work in a fast paced environment, prioritize multiple tasks, and meet deadlines
  • Excellent verbal and written communication skills
  • Ability to work overtime as needed
  • Ability to multi-task, prioritize, and manage time effectively
  • Basic computer knowledge required
  • Ability to work in a fast paced environment, prioritize multiple tasks, and manage time effectively

Responsibilities
Serve as the main contact for customer inquiries in a fast-paced environment

  • Assist sales team with project and customer support needs as needed
  • Act as the primary point of contact for customer support for product training needs (when needed)
  • Build rapport with new and existing customers over the phone
  • Communicate with customers regarding order status, product features, and pricing
  • Respond to customer complaints in a timely manner

Job Type: Full-time

Salary: £22,855.00-£24,156.00 per year

Benefits:

  • Canteen
  • Company events
  • Employee mentoring programme
  • Sick pay
  • Transport links

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Liverpool: reliably commute or plan to relocate before starting work (required)

Work Location: In person

customer relations
Switch Advisor Ltd

Related Jobs

All Related Listed jobs

Health and Safety Manager
Somerset Care Taunton, England 45000 - 50000 GBP ANNUAL Today

To chair the Health and Safety and Emergency planning working group and participate in other groups as directed. Knowledge on Policies and risk assessments.

Casual Room Attendant
The Devonshire Group Skipton, England 7.28 - 10.92 GBP HOURLY Today

Free access to Bolton Abbey and Chatsworth Estates. The right candidate will be professional, customer focused and have high standards of cleanliness.

Registered Nurse
Newcross Healthcare Solutions Galashiels 32 - 0.00 GBP hour Today

Will you be a Registered Nurse who makes a difference?

Newcross Healthcare gives you more support and free training to...

Global Marketing Manager - Nucala
GSK Brentford, England 37822 - 78888 GBP ANNUAL Today

Understanding of pharma sales and customer interaction. Close collaborative working with medical partner to develop product claims and materials.

Sales Executive/Sales Advisor
Selleck Chemicals GmbH Manchester, England 30000 - 75000 GBP ANNUAL Today

Able to effectively engage with customers across a range of settings, e.g. one-on-one meetings, exhibitions and formal presentations.