customer relations Worcester, England
Job description
Customer Service Assistant Job Description
SUMMARY OF THE ROLE
Join our team in Worcester as an Optical Advisor ('optical speak' for a Customer Service Assistant!) you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers.
The Optical Advisor role is varied.
You’ll make sure every customer feels welcomed into our store & gets a great experience!
Duties can range from (but are not limited to) dispensing / fitting glasses, booking appointments, repairing glasses, pre-screening of sight test patients & teaching them to handle contact lenses. You’ll also work to NHS guidelines (as well as our own high standards) & give good, clear advice thanks to your friendly, enthusiastic approach.
We’ll help you to develop & expand your knowledge of vision care & the optical solutions available to meet our patients needs in our bustling city centre store.
If you’re already naturally good with people, have an organised approach, like to stay busy & are always happy to help, you’ll fit right in as a valuable member of our friendly store team!
NO previous optical experience is necessary, we'll teach you the optics bit!
The store is open seven days a week therefore expect to work a weekend day most weekends but we do endeavour to give you a full weekend off from time to time!
Job Types: Full-time, Part-time, Permanent
Part-time hours: 15-37.5 per week
Salary: £22,000.00 per year
Benefits:
- Company pension
- Employee discount
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Performance bonus
Work Location: In person
Reference ID: Customer Service Assistant
About Specsavers
CEO: Doug Perkins
Revenue: $2 to $5 billion (USD)
Size: 10000+ Employees
Type: Company - Private
Website: https://join.specsavers.com/uk/?utm_source=Glassdoor&utm_medium=organic&utm_campaign=GD_Company_Page
Year Founded: 1984
