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Job description

As a Customer Service/Sales Advisor, you will be the primary point of contact for our valued customers, providing exceptional service and assisting them with their inquiries and purchases.

If you have a passion for delivering outstanding customer experiences, combined with excellent sales skills, we invite you to apply for this exciting opportunity.

Responsibilities:

• Greet customers in a friendly and professional manner, ensuring a positive first impression.
• Assist customers in finding products or services that meet their needs and provide relevant recommendations.
• Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
• Meet or exceed sales targets by actively promoting and upselling products or services.
• Build and maintain strong customer relationships to encourage repeat business and customer loyalty.

Qualifications:

• Previous experience in customer service and/or sales is preferred, but not required.
• Excellent interpersonal and communication skills, both verbal and written.
• Strong customer focus with a genuine desire to assist and satisfy customer needs.
• Effective sales skills with the ability to upsell and cross-sell products or services.
• Ability to work well in a fast-paced environment and handle multiple customer interactions simultaneously.

Job Type: Full-time

Salary: £22,706.00-£26,281.00 per year

Benefits:

• Free parking
• Relocation assistance
• UK visa sponsorship

Flexible Language Requirement:

• English not required

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Performance bonus

Ability to commute/relocate:

• Glasgow: reliably commute or plan to relocate before starting work (required)

Education:

• A-Level or equivalent (preferred)

Experience:

• customer service (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person