customer relations

customer relations Yuba City, CA

Pick-n-Pull
Full Time Yuba City, CA 20.5 - 16.5 USD HOURLY Today
Job description

PUT YOUR CAREER IN OVERDRIVE

We are having a Job Fair!

DATE: WEDNESDAY, JULY 26th, in person.

TIME: 9 AM-2 PM

LOCATION: 10850 Gold Center Dr, Suite 350 Rancho Cordova, CA 95670

  • Agent I – III: $16.50/hour - $20.50/hour
  • Bilingual Agent I – III: $17.50/hour - $21.50/hour
  • Must have 1 year + call center exp
  • We offer Bonuses and Monthly Incentives!!

*** Please note we must follow the federal guidelines as a metals recycling facility. That even in states where marijuana is legal (recreational OR medical) a positive drug test will disqualify you from employment***

The training onboarding process will be in-office! With the possibility to work from home after 90 days with supervisor approval meetings and sustaining performance.

Duties:
- Handle inbound and outbound calls in a professional and courteous manner
- Provide excellent customer service by addressing customer inquiries, resolving complaints, and offering appropriate solutions
- Conduct sales calls to promote products or services and meet sales targets
- Collect and analyze customer information to identify needs and recommend suitable products or services
- Maintain accurate and detailed records of customer interactions and transactions
- Follow call center scripts and procedures to ensure consistent service delivery
- Collaborate with team members to achieve individual and team goals

Qualifications:
- Previous experience in a call center or customer service role is preferred
- Strong communication skills, both verbal and written
- Excellent problem-solving and decision-making abilities
- Ability to work well under pressure in a fast-paced environment
- Proficient in using computer systems and software applications
- Sales experience is a plus

Job Type: Full-time

Pay: $16.50 - $20.50 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Supplemental pay types:

  • Bonus pay

People with a criminal record are encouraged to apply

Work Location: In person

customer relations
Pick-n-Pull

www.picknpull.com
Rancho Cordova, CA
Unknown / Non-Applicable
Unknown
Company - Public
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