customer relations

customer relations Bristol, England

Partner Retail Services
Full Time Bristol, England 34000 - 31000 GBP ANNUAL Today
Job description

Location: Samsung Experience Store, Bristol


Salary: up to £34,000 per year DOE

Bonus: 25% potential (OTE of £42,500)

Role Summary:

The Assistant Manager is accountable for delivering PRS& Samsung goals, through inspirational customer service, operational compliance and execution while having an unswerving desire to introduce Samsung products that enrich customers connected lives through unrivalled interactions.

Core Responsibilities Include:

  • Health and safety across the site
  • Maintaining store standards at all times
  • Managing colleagues across all departments on all metrics they are accountable for
  • Following the PRS processes, guidelines and policies at all times
  • Deputising for the Store/General Manager in their absence
  • Key holding and general shift management

Evidencable Knowledge, Skills and Experience:

  • Experience in people management, leadership and direction
  • Communication and influencing skills that generate commitment and loyalty from peers and team
  • Passionate about people – from customers to stakeholders
  • The ability to prioritise workloads while balancing a multiskilled team's deployment in a multilevel site
  • A commercially minded approach to retail
  • The ability to adapt quickly to changing circumstances and to promote the benefits of change to those around you
  • Previous management experience is essential
  • Knowledge of the Samsung eco system and a love for all things tech
  • Constantly challenges own knowledge and drives own learning

Deliverables

  • Shop floor management
  • People observations across all metrics
  • KPI performance across the teams
  • Delivering a great brand experience
  • Management of all sales colleagues via reviews





#INDHIGH

About Partner Retail Services

CEO: Stephen Cochrane
Revenue: Unknown / Non-Applicable
Size: 201 to 500 Employees
Type: Subsidiary or Business Segment
Website: www.prs-and.com
Year Founded: 2016

customer relations
Partner Retail Services

www.prs-and.com
Marlow, United Kingdom
Stephen Cochrane
Unknown / Non-Applicable
201 to 500 Employees
Subsidiary or Business Segment
Consumer Electronics & Appliances Stores
2016
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