Job description
Position: Customer Service Representative
Job Description:
*This is a 1099 position*
Work for top brands like Peloton, Louis Vuitton, Carnival Cruises, Dick's and more!
Since 2020, we’ve been helping countless individuals all over the country find jobs best suited for their interests, while helping businesses locate perfect employees. People are seeking work from home positions more now than ever & Millennial Co. is the first place people think of when they consider remote work! We strive to provide the best companies, customer service & opportunities to grow within the company.
Millennial Co. is different from other agencies, offering job seekers and employers a wide range of options for their every need. Here at Millennial Co., we give you full control of your time, as well as money, so that you can make space for what matters most! Whether you're a stay at home mom or stay at home dad , retired individual, or simply tired of your 9-5, we have the perfect opportunity for you! Create your own schedule and work for your favorite Fortune 500 companies, all in the comfort of your own home! Let's end the strenuous, stressful job-search process. Apply today and let us ensure that you get the kind of support and placement that you need.
The ideal candidate loves speaking with people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.
Responsibilities:
-Communicate with customers via phone, email and chat
-Provide knowledgeable answers to questions about product, pricing and availability
-Work with internal departments to meet customer's needs
-Data entry in various platforms
Skills & Qualifications:
-Must be at least 18 years old
-Must pass a skill assessment and background check
-At least 1 - 3 years' of relevant work experience
-Excellent phone etiquette as well as verbal, written, and interpersonal skills
-Ability to multi-task, organize, and prioritize work
-A computer device
-Headset or headphones with microphone attachment
-A strong, stable internet connection
-A quiet work area
Please note: Onboarding does not equal approval. Onboarding is in place to explain the position and direct you to the necessary steps.
Approval is contingent upon your skills assessment and background check results. If you pass, you may proceed. If not, you will be prompted to have your credentials removed from the platform.
This is a 1099 independent contractor position. you will be directed to orientation, which will give you a general overview of the position and answer all questions. Once finished, you will proceed with registration. A background check and skills assessment will ensue. Once approved, you will choose a company to work for and undergo a training period with them. After certification, you will have the opportunity to select your own schedule and begin earning. We are available Monday-Friday, 8am-6pm for assistance or to answer any questions!
Job Types: Full-time, Part-time
Pay: Up to $21.00 per hour
Benefits:
- Flexible schedule
- Work from home
Experience level:
- No experience needed
Work setting:
- Call center
- Remote
Experience:
- Customer service: 1 year (Preferred)
Work Location: Remote