Job description
We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for Healthcare on a full time basis, contracted to 37.5 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.
As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
More about the role:Could you bring your spark to Healthcare? Here's what you need to know before applying:
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the food service and helping customers with natural service
- Representing Healthcare and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling and Hygiene standards
- Complying with Health and Safety regulations
Customer Services Assistant - Chase Farm Hospital
- £10.57 per hour plus £2.10 per hour HCLA on contracted hours
- 37.5 hours per week
- 5 days out of 7
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Regular emails filled with the best discounts and savings available
- Receive Wow Points every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
- Contributory pension scheme
- Grow your career with our Career Pathways programme
- Compass exclusive offers on PerksAtWork
Our ideal Customer Service Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate Exceptional timekeeping and reliability
- Have a safety-first mind set
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- To help with the cost of living crisis throughout this winter, Compass will be providing a free meal or equivalent Subsidy while working
- All team members eligible are entitled to a 50% discount at their place of work. Team members are able to take advantage of this discount at the following retail brands operated by Compass Group: Costa, Deli Marche, Amigo and Baguette Co, to name a few.
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Regular emails filled with the best discounts and savings available
- Receive Wow Points every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Job Reference: com/0706/S48904/52572841/MED #LI-DNP
Compass Group UK&I is an equal opportunities employer, committed to cultivating diverse and inclusive environments for every employee.
About Compass Group
CEO: Dominic Blakemore
Revenue: $10+ billion (USD)
Size: 10000+ Employees
Type: Company - Public
Website: www.compass-group.com
Year Founded: 1941