customer relations Toronto
Job description
Chatime is recognized as one of the finest tea cafes in the city with over 1000 retail outlets in Taiwan, Canada, United States and 13 other countries. Our motto is "Good Tea, Good Time".
Good tea refers to our high standards of brewing tea, preparing toppings, and maintaining a high attention to detail with all other ingredients that go into shaking up a good cup of tea. We have over 60 locations in Ontario and are proud to claim that customers can visit any of those stores and receive the exact same drink.
Good time describes how we want to create a space where customers can be comfortable both physically and spiritually. We focus on both providing excellent customer service and a clean environment to relax, study or meet up with friends. By striving to maintain our status as the industry leader and we always want to be the first choice in our tea drinking customers' minds.
We are currently hiring Full-Time & Part-Time Barista (Tearista) / Cashier / Team Associate at our Chatime Danforth location (754 Broadview Avenue, Toronto). We are looking for enthusiastic, motivated & passionate people to join our team! We strive to attract employees who have an enthusiasm and passion for enthusiastic customer service and great drinks!
Having experience working with customer service, fast paced environment, food and beverage experience is an asset but not a requirement. Functions of this job entail cash handling at the POS, customer service, sales & daily routine cleanliness & maintenance, tea and drink preparation and various other duties required in a cafe.
Key Qualifications:
- Food & Beverage experience required
- Strong customer service skills
- Enjoys working independently and in a team setting
- Excellent communication skills
- Self-motivated, organized and excels under pressure in a fast-paced environment
- Must be able to work flexible hours including morning, late nights, weekends and holidays
- Must be available to work weekends and weekdays
Job Duties include:
- Process cash, debit and credit card payments
- Drink preparation
- Routine cleaning & maintenance
- Various cafe duties
- Possible lifting of up to 25 kg
Required education:
- High school graduate or equivalent is required
- Food handler and First Aid certification considered an asset but not required
Operating Hours & Availability:
- Job Type: Full Time & Part-Time
- The ideal candidates should be available a minimum of 2 to 4 days per week for part time and 4 to 5 days per week for full time. Ability to work mornings, evenings, weekdays, weekend and holidays for both Full Time and Part Time position
- Store Hours: 11:00 am to 11:00pm (Sun to Thr), 11:00am to 12am (Fri & Sat)
- Opening shifts starts 1 hour 30 mins before the store open. Closing shifts ends 30 mins to an hour after closing
- This is not a summer position
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If you are interested in joining our Chatime Danforth family, please send us your resume along with your availability.
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We thank all that apply and please note that only those candidates that are selected to move forward will be contacted for an interview.
Job Types: Full Time, Part Time, Permanent
Full-time hours: 30 hours and up
Part-time hours: 15 hours and up
Job Types: Full-time, Part-time, Permanent
Part-time hours: 8 - 30 per week
Salary: $15.50 per hour
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability
COVID-19 considerations:
To protect the team members and the customers, all of the members were vaccinated completely. We've installed clear plastic barriers, provided masks, gloves and hand sanitizer.
Application question(s):
- What other language do you speak?
- Please list your availability
Education:
- Secondary School (required)
Experience:
- Restaurant: 1 year (preferred)
Language:
- Chinese (preferred)
- Vietnamese (preferred)
- Tagalog (preferred)
- Hindi (preferred)
Licence/Certification:
- Food Handler Certification (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
Work Location: In person
