Guest Service Manager - Food & Beverage

Guest Service Manager - Food & Beverage Birmingham, England

ibis Styles Birmingham NEC & Airport
Full Time Birmingham, England 24012 GBP ANNUAL Today
Job description

This is an ideal position for an F&B Guest Service Manager who is looking to take the next step in their career and join our busy Ibis Styles Birmingham NEC& Airport in this full-time position.

Perfect for someone with hotel experience and a passion for food and beverage operations and customer service, the role offers a salary of £24,012 per annum plus companywide benefits.

The role:

  • You will be able and willing to turn your hand to all aspects of hotel life but your primary focus will be on our F&B operations
  • You will be focussed on delivering a great experience for our guests and setting a great example for your colleagues as a senior member of the team
  • While on shift you will be duty manager, supervising your more junior colleagues

A bit about you:

  • You will have experience in hotels or hospitality in a supervisory role (ideally within an Accor-brand property)
  • You have experience within F&B
  • Are focussed on guest service
  • Are a great team player
  • You'll enjoy meeting and greeting new people
  • Are confident on a computer
  • Have a great telephone manner
  • Are able to be e to be a fantastic representative of the ibis brand
  • As an experienced hotelier you know that we're a 24/7 operation, so flexibility to work days, evenings, weekends and holidays should be expected.

We're also looking for candidates with experience in the restaurant industry and the ability to work effectively in a small team.

Get in touch, if you are looking to advance your career in a fun and fast-paced environment.

Job Type: Full-time

Salary: £24,012.00 per year

Benefits:

  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • On-site parking
  • Referral programme

Schedule:

  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekend availability

Ability to commute/relocate:

  • Birmingham: reliably commute or plan to relocate before starting work (required)

Experience:

  • Food & Beverage: 1 year (preferred)
  • Hospitality: 2 years (required)

Work Location: In person

Reference ID: 3105JB007

Guest Service Manager - Food & Beverage
ibis Styles Birmingham NEC & Airport

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