customer relations Edmonton
Job description
)WHO WE ARE:
310-DUMP rapidly expanding fast-paced Waste & Recycling Company.
Established in 1995, 310-DUMP is a very established Waste & Recycling Company providing services to residential, commercial and industrial customers. 310-DUMP is headquartered in Edmonton, Alberta, providing a comprehensive line of non-hazardous solid waste management services through its facilities in Edmonton (and area) and Calgary (and area).
“310-DUMP – one Company with Equal and Infinite Possibilities for everyone”.
For many years, has been a workplace of building friendships and treating each other as though we are all family. Our management team is here to coach and build healthy partnerships.
WE are looking to expand our dynamic team:
· Open and honest communication
· Personal commitment towards success
· Team spirited participation
Are you a talented, motivated individual who thrives in an environment powered by entrepreneurial spirit and an inspired vision for the future, outgoing and personable, enjoy interacting with clients and problem solving to resolve their concerns, enjoy working in a fast paced, energetic team environment? Do you? If you answered YES – you are a good fit for our team!
310-DUMP is looking for a highly organized and experienced Customer relationship (SMM Specialist) to join us and will create and maintain a strong online presence. The successful candidate will be responsible for developing and implementing our social media strategy to increase company online visibility and improve our brand awareness. This position requires excellent communication skills, as well as the ability to think creatively and strategically when it comes to content creation and social media campaigns.
WE are URGENTLY hiring!
We offer:
· Full-time, permanent positions in a healthy and work/life balance environment. Our management team is here to coach and build healthy partnership.
· Competitive wages. Our HR specialist analyse the market on a regular manner to ensure that the wages we offer are higher than average. If you bring good experience, exceptional customer service and positivity to this industry, we want to make sure you are well compensated. We are open to negotiate salary expectations for right candidates.
· Great benefit package. Dental care, Vision care, Extended health care, Life insurance and more.
· Relocation assistance is also could be offered for the right candidates.
Responsibilities for this Role:
· Manage social media marketing campaigns and day-to-day activities including:
- Develop relevant content topics for the clinic’s target customers.
- Create, curate, and manage published content.
- Implement a proactive process for capturing happy, loyal customers.
- Manage efforts in building online reviews and reputation. Monitor online reviews and respond to each review within company guidelines.
· Create content for social media channels including blog posts, images, videos, and other multimedia content.
· Analyze the performance of campaigns and adjust strategies accordingly.
· Monitor and respond to customer inquiries on social media channels.
· Stay up-to-date with the latest trends in social media marketing.
· Analyze key metrics and tweak strategy as needed.
· Collaborate with other departments to ensure that social media campaigns are aligned with company goals.
Your Qualifications:
· Minimum 1 year of experience in a writing, communications or social media position.
· Good working knowledge of Microsoft Word, Excel, file-sharing platforms and comfortable working with Facebook and Instagram.
· Strong customer service skills and a professional phone manner.
· In addition to strong time management skills, you have excellent communication and presentation skills, and the ability to solve problems, and manage multiple projects/tasks simultaneously.
If this is your industry and we sound like the team you`d like to be a part of, please submit your resume and a cover letter.
* We would like to thank everyone for their application. Final candidates will be required to undergo a Security Clearance Check. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic.
Job Types: Full-time, Permanent
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Expected start date: 2023-06-18
About 310 Dump
CEO: Greg Kirkwood
Revenue: Unknown / Non-Applicable
Size: 51 to 200 Employees
Type: Company - Private
Website: www.310dump.com
