Customer Guide

Customer Guide Aberystwyth, Wales

EE
Full Time Aberystwyth, Wales 21673 - 22500 GBP ANNUAL Today
Job description

Job Description:

We are looking for a skilled customer guide to join our team in our Aberystwyth store. As a customer guide, you will be responsible for providing excellent customer service and advice to our customers regarding their needs. You will be responsible for creating and maintaining relationships with our customers to ensure they have a positive experience with our company.

About the Company:

Our company has won the best network award for nine consecutive years with Rootmetrics. We are proud of our reputation for providing excellent service and products to our customers. We are dedicated to providing a great working environment for our employees, and we strive to create a culture of teamwork, growth, and success.

Responsibilities:

Provide exceptional customer service to our customers

Develop and maintain relationships with customers to ensure a positive experience with our company

Advise customers on mobile phone products and services

Meet and exceed sales targets

Stay up-to-date on mobile phone products and services

Provide technical support and advice to customers

Requirements:

Previous experience in customer service or sales

Excellent communication and interpersonal skills

Ability to work in a fast-paced environment

Knowledge of mobile phone products and services would be an advantage but not essential

Ability to meet and exceed sales targets

Positive attitude and willingness to learn

Salary:

The salary for this position is £26,000 OTE based on a 40-hour workweek. We offer competitive benefits, including discount for friends and family and opportunities for advancement within the company.

Job Types: Full-time, Permanent

Salary: £21,673.00-£22,500.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Store discount

Supplemental pay types:

  • Commission pay

Experience:

  • customer service: 1 year (preferred)

Work Location: In person

Customer Guide
EE

https://jobs.bt.com/
Hatfield, United Kingdom
Marc Allera
Unknown / Non-Applicable
5001 to 10000 Employees
Company - Private
Telecommunications Services
2012
Related Jobs

All Related Listed jobs

driver
Wolseley UK United Kingdom Today

Salary:
Data Analyst
E (Gas & Electricity) Ltd Birmingham, England 45000 GBP ANNUAL Today

System and database administration experience to automate routine tasks. Examples include smart meter customer targeting, customer service call handling metrics

Team Leader
Network Rail Eastleigh Today

Team Leader (Off Track Inspector ) x 2 Roles Location Eastleigh, GB Department Name CX TME RM&L, Eastleigh, Indirect (881301) G1 About Network Rail At Network Rail, were part of a large family...

Customer Assistant
Lidl York, England 11.4 - 12.3 GBP HOURLY Today

Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on others to close the store and ensure the store is ready for another day

Disclosures Officer
Vodafone Newbury, England Today

To exceed the expectations of internal and external customers. Provide emergency advice to LEAs regarding abandoned calls made on the VF network to the 999