Customer Care - Full/Part Time-E6 6LG Beckton, England
Job description
About Us:
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
Job Description:
As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.
Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits of working for McDonalds include:
- Holiday pay - 5 Weeks & 3 days paid holiday a year!
- Pension scheme - Nest pension scheme for all employees!
- Discounts cards to be used at major high street retailers!
- Free McDonalds meal on every shift for employee!
- Flexible working
- Training - Extensive training and career progression
- Uniforms provided free of charge!
- Apprenticeship opportunities
- Employee of the month and employee of the quarter bonus schemes!
- Guaranteed Hours Contracts
