Customer Care Advisor - Belfast - Belfast, Northern Ireland
VANRATH
Full Time
Belfast, Northern Ireland
21867 - 23347 GBP ANNUAL Today
Job description
VANRATH are delighted to be assisting a popular furniture store with the Recruitment of a Customer Care Advisor.
Role Description
To succeed in this role you will:
- Answer customer, store and supplier queries on the phone and via email.
- Take ownership of customer complaints tracking through to resolution.
- Negotiate commercially with customers and suppliers.
- Process web generated sales orders & arranging delivery dates with customers.
The Person
Essential Requirements:
- Excellent IT skills including previous experience of MS Office packages including Word, Excel and Outlook.
- Customer focused approach.
- Excellent communicator both written and verbal.
- Excellent ability to multi-task.
- Must thrive in a high volume environment.
Benefits
- Death in service - enrolled after 3 months service.
- Bonus applies for on target earnings.
- Commission.
- Staff discount.
- On site parking.
- Great work life balance.
- Finishing Fridays at 1pm.
- Smoke break exchange - allowing 1 extra day leave each year.
Job Type: Full-time
Salary: £21,867.30-£23,347.49 per year
Benefits:
- Company pension
Schedule:
- Monday to Friday
Work Location: One location
Reference ID: PD18
VANRATH
https://www.vanrath.com/
Belfast, United Kingdom
Wayne Sullivan
Unknown / Non-Applicable
51 to 200 Employees
Company - Private
HR Consulting
2000
