Customer Assistant Bath, England
Job description
Customer Assistant - Visual Merchandiser
Working Pattern:
Week 1:
Mon: 7:00-13:30
Tues: 7:00-14:30
Fri: 7:00-13:30
Sat: 10:30-17:00
Mon: 7:00-13:30
Tues: 7:00-13:30
Wed: 7:00-14:30
Fri: 7:00-13:30
Purpose
Visual Merchandiser to be focused 100% on visual execution and coaching in a Best in Town store.
Key Accountabilities
Best in town execution 80% of time spent
Delivers an aspirational and consistent visual execution that inspires our customers to buy more and buy more often
Executes the dressing and styling of mannequins and VM displays every launch, ensuring consistent handwriting in line with M&S Principles and the key looks
Focuses on styling updates and refreshes when there is product newness, including the placing of new lines across C&H
Implementation of large format marketing every launch for all BU’s and small format placement in the right area in line with the marketing guidelines
Implements and refreshes Best in Town windows and entrances, with a daily focus on 1st Bites and key customer journey touchpoints
Creates appropriate outfit building following the guidelines and relevance to the store customer, handling the product within departments focusing on key lines and best sellers
Develop brilliant people 20% of time spent
Supports the store coaching of outfit building and product handling alongside the M&S principles including the upskilling of wider store team members in these areas
Deliver the highest visual standards on the high street, showcasing the product through mannequins and styling, product handling, outfit building & windows implementation, coaching the C&H team on C&H standards and presentation
Look for opportunities to raise the bar visually in stores by working with the Store Visual Manager and Store Manager
Academy Visual Merchandisers
With Store Visual Manager, support the Region with Visual & C&H training and coaching that sets the standard
Consistently deliver upper quartile Best in Town standards & VM execution
100% execution of new initiatives
Key Relationships and Stakeholders
Customers
Colleagues
Store Leadership
Wider Visual Teams
Regional Manager
Visual Lead
Visual Support
Store and Regional BIG
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Bath, SOMERSET, ENGLAND;
Bath
