Customer Advisor - Checkouts Acton, London, England
Job description
About the role
Part time - 24 hours per week
Fixed term contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
£11.35 per hour (Inclusive of an £0.75 per hour, store specific location allowance)
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.
Key responsibilities
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.
Required skills & experience
Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What's in it for me?
As part of a great team, you’ll be encouraged to grow and to explore new career directions within the business and the wider group. We pride ourselves on our 5 colleague networks, where our colleague representatives share your input on all things LGBTQ+, Ability, Cultural Diversity, Armed Forces, and Gender Equality at B&Q.
As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best so, depending on the duration of your shift and eligible break entitlement, we will pay you for the time you are on your break, so put your feet up on us!
