Customer Advisor

Customer Advisor Newcastle upon Tyne, England

Boots
Full Time Newcastle upon Tyne, England 10.56 - 12.04 GBP Today
Job description

Job Reference: 197846BR

Newcastle, International Airport Airside

Fixed Term

Part-time


Our Benefits.

We have a great range of benefits* that go beyond salary and offer flexibility to suit you:

  • Competitive holiday allowance (with the option to buy more days)
  • Boots Retirement Savings Plan pension scheme
  • Discretionary annual bonus scheme
  • Enhanced Maternity / Paternity / Adoption leave pay
  • £100 gift card for colleagues expecting/adopting a baby
  • Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)
  • Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a week
  • Generous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare)
  • Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)
  • Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship.
The importance of your role.

This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our business – our customers. Giving them fantastic customer care and making them feel good, and we think that’s a great opportunity.

You’ll really get to know our customers and what they’re looking for; it’s everything from helping them find the perfect product, working deliveries and stocking the shelves, to getting behind our in-store promotion.

What you’ll be doing day to day.

In the hustle and bustle of the airport where customers are rushing through to catch that flight it’s really important that we create a great shopping environment. Here’s how you will do it:
  • Working with our customers, the most important part of our business. There are so many different customers from those travelling on business, to those travelling long distance and you’ll be there to help provide a great shopping experience. Whether that’s answering questions and giving great advice, showing where a product is when they are in a hurry or simply offering a basket, it’s the little things that make a difference.
  • Working as a team. In a busy environment your day will be filled; from helping with the delivery and putting products on to shelves, to being on the tills, no two days are the same. It’s fast paced but working as a team, you’ll help to make sure that our stores are clean, tidy and presentable and provide a store that we can be really proud of.
  • Be an expert. You’ll know the products across your store meaning you can give great advice, showing your customers options they might not have considered before. You’ll also use the in store iPad. Make our customers feel good. You’ll have a great relationship with your customers, putting them at ease, just by being you.
What you’ll need to have.

We’re looking for really great people, with a friendly personality. It’s all about working together as one great team – after all it’s our people that are at the heart of our business. You never know it could lead to another role with us. It would be great if you had experience of dealing with customers. But it isn’t just about experience, it’s personality that really counts, we’re interested in seeing a bit more, the real you – and that makes us all feel good.

Our Diversity and Inclusion commitment

Diversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.

Please note that in order to obtain a pass to work in our airside stores you will need to be able to provide 5 continuous years of references with any gaps in employment covered by character references.

Customer Advisor
Boots

www.boots.com
Nottingham, United Kingdom
Sebastian James
Unknown / Non-Applicable
10000+ Employees
Company - Private
Drug & Health Stores
1849
Related Jobs

All Related Listed jobs

Full-Time Stock Operative Beauty Department (Birmingham)
Selfridges Birmingham, England 22928 - 25442 GBP ANNUAL Today

As a Stock Operative, you will ensure that stock is accounted for in the loading bay and store, allowing the sales team to provide an efficient service to our

Customer Assistant
Marks & Spencer Dundee, Scotland 10.9 GBP HOURLY Today

To deliver a great shopping experience for their customers, putting customers before task every time. Serve our customers efficiently and brilliantly well on

Customer Delivery Driver - Melton Mowbray Superstore
Tesco Melton Mowbray, England 18000 - 23100 GBP ANNUAL Today

A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points. Delivering during the customers time slot.

warehouse worker
The Prima Group (Carlisle) ltd Carlisle, England Today

The Prima Group (Carlisle) ltd are a family-owned company in the online wholesale sector and are a leading supplier in the canvas and dye...

data analyst
Gate Gourmet West Drayton, London, England 30000 - GBP ANNUAL Today

Job Summary:

As part of the Operations Planning & Controlling team, the Data Analyst is responsible for ensuring...