Job description
Brandwatch is the world’s premier social suite, empowering over 7,500 of the world’s most admired companies to understand and engage with customers at the speed of social.
Combining pioneering, AI-enriched digital consumer intelligence with industry-leading social media management tools, Brandwatch offers a complementary suite of specialized, best-in-class products and services that support intelligently connected workflows. With Brandwatch, brands and agencies can adapt and thrive in today’s fast moving digital world by making smarter decisions and executing data-driven social strategies at every customer touchpoint.
Operating and serving clients the world over, Brandwatch has 15 offices across the globe and more than 1,000 employees worldwide. Brandwatch is a Cision Company.
Are you looking for an opportunity to kickstart your career in the tech industry? We are currently hiring interns for our 2023 Summer Internship Program at Brandwatch.
This program is a full-time commitment of 12 weeks in length and offers a unique perspective into Consumer Intelligence and Social Media Management. This is a fantastic opportunity to gain valuable skills in Sales/Customer Success, build your network, and get hands-on experience in a dynamic and quick-moving environment! You have the opportunity to join either our Sales or Customer Success team depending on your interests and interview evaluation.
Internship Dates: May 16th - August 18th or June 6th - Sept 1st
Location: London, Hybrid work environment
This is a paid opportunity and may offer the potential to join us in a full-time role for graduating students after completion of this internship.
Sales Internship - What you'll do:
- Assist sales teams in prospecting target companies and generating leads using various platforms
- Take on projects in support of the continued organization and consolidation of accounts in CRM (Salesforce) and creation of net new accounts to further enrich our CRM of prospective customers
- Shadow sales reps & management across 3 different sales functions (Sales Development, Account Executive, and Account Management) to better understand the workings of a sales organization and receive exposure to different sections of the business
Customer Success Internship - What you'll do:
- Exposure to our acquisition, activation and adoption playbooks which ensure a successful lifecycle experience for our customers
- Thematic analysis of our customer’s needs (ie. activation conversation, platform support, EBRs, etc.) across segments for proactive comms
- Assistance in the development of (or iteration on) reporting dashboards in SFDC, Clari, etc. to support portfolio management for CSMs and managers
- Development of content repository system for internal and external documentation (ie. SMM knowledge base, Agency Network MSAs, etc.)
- Support creation of assets and story lines for customer meetings
- Participation in all CSM remit activities providing exposure to a day-in-the-life for the CX team.
What you'll need:
- Positivity, motivation and determination
- Availability to work from May 16th - August 18th OR June 6th - Sept 1st
- Interest in sales and/or customer success within a tech company
- Team player attitude, eager to be part of an ambitious team
- Exceptional ability to organize work and tasks
If you’ve found our job opportunity interesting but you don’t meet all of the requirements, it’s still worth applying. We’d love to hear from you!
Brandwatch is a globally distributed organization. However, we can’t provide any legal sponsorship to attain a work visa or permit in your country of residence, nor in any of the countries where we operate. We strongly advise you to seek legal counsel to ensure your residential status is fully legal before you apply. Any offer of employment we make you will be conditional upon you having the right to work in your hiring location and Brandwatch will verify this as part of the onboarding process.
To all recruitment agencies: Brandwatch does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.
Brandwatch
http://www.brandwatch.com
Brighton, United Kingdom
Cali Tran
Unknown / Non-Applicable
1001 to 5000 Employees
Company - Private
Enterprise Software & Network Solutions
2007