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Job description

Customer Account Executive

£22,985 base salary + bonus OTE £29,500 / max potential earning £36,700

Your role with us:

To be responsible for managing the accounts of customers and providing a premium customer experience by building relationships with customers of high potential value and growing these accounts to move into our Mint Marque Account Management Service.

We are looking for people who have:

• Experience of remotely managing customer accounts via phone/email
• Proven ability of identifying new/developing new/prospect customers as well as existing.
• Experience within a sales environment
• Excellent oral, aural and written communication skills
• Exceptional customer service skills
• Experience of outbound selling and account management
• Demonstrable experience in managing customer accounts and delivering to a sales target

We are looking for people who are:

• Able to continually achieve productivity and performance targets by upselling products
• Experienced in being the main point of contact for customer accounts
• Professional and confident in the working environment
• Enthusiastic and motivated to achieve targets

More information and employee benefits:

• Working within a flexible hybrid-working model (optional), a blend of home working and an office presence two / three days a week
• Supportive and sponsored professional development opportunities + reimbursement of professional membership fees
• 25 days holiday + bank holidays
• Generous Pension Scheme – with the ability to adjust your contribution amount
• Automatic enrolment to The Royal Mint’s Life Assurance Scheme
• Access to free onsite car parking and canteen proudly serving Costa Coffee
• Access to various salary sacrifice schemes e.g. Technology, Cycle to work, Pendragon Car Leasing Scheme
• Automatic access to our Hapi App offering retail and leisure discounts, and employee assistance/wellbeing programme in partnership with Health Assured
• Ability to join and use our onsite gym, which is run by employees within The Royal Mint + access to onsite occupational health support and physio
• Opportunities to get involved in supporting our chosen charity and paid time to take part in volunteering via our ‘Give a Day’ incentive

Job Types: Full-time, Permanent

Salary: £22,985.00 per year

Benefits:

• On-site parking

Schedule:

• 8 hour shift

Work Location: Hybrid remote in PONTYCLUN

Application deadline: 26/05/2023
Reference ID: RM