custodian Hook, South East England, England
Job description
At Tylney Hall Hotel we have an exciting opportunity for a Night Auditor. We would be looking for someone who has previous experience in this kind of role and is comfortable dong night audits - or a passion and excellent willing to learn - and has also got the desire to utilise their outstanding customer service skills, working proactively and using their own initiative.
The role will include night shifts working on your own and so will be trained in all aspects of the front office including reception, so that you are able to assist any late arrivals/early departures. This role has the opportunity to develop as part of a close knit team. Hospitality experience would be ideal, but not essential.
Key Responsibilities:
- Have an excellent command of the English language both verbal and written and outstanding communication and leadership skills.
- Be computer literate ideally with experience in Opera Fidelio or similar advanced PMS systems.
- Flexibility and a supportive helpful attitude.
- Be able to demonstrate a clear understanding of the highest level of customer service.
- Willing to work off your own initiative as well as part of a team when required
- Good attention to detail
At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
Tylney Hall Hotel:
Tylney Hall Hotel is a beautiful 4 red Star Hotel with 113 bedrooms, set in the heart of 66 acres of glorious park boasts the longest uninterrupted view in Hampshire. With a 2 rosette Restaurant we are committed to delivering hospitality to the highest standard. Our facilities include beauty treatment rooms leisure facilities including both an indoor an outdoor pool banqueting facilities which are second to none.
Why work at Tylney Hall Hotel Gardens:
As an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals – this could be you!
Benefits
To support our staff we offer:
- Meals are provided by our talented kitchen team
- We have plenty of free parking.
- We also have amazing recognition awards for exceptional customer service
- Reduced price stays in all of our hotels – where you are treated like a guest no matter who you are!
For full details of the benefits on offer please check our website: https://www.careersatelitehotels.co.uk/why-work-elite
If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received.
- service charge is dependent on sales performance and not guaranteed
