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Location: UK Flexible Location
Contract type: Permanent
Hours: 35 hours per week
Salary: £28,632 per annum pro-rata

Could you help us respond when crisis strikes?

We have a fantastic opportunity for a solution focused individual with project management experience to join the British Red Cross Crisis Response team as a Crisis Response Officer.

As a Crisis Response Officer you will work with the Crisis and Emergency Response teams in the delivery of efficient, effective, and successful emergency planning, response and recovery function across the UK. You will support area teams to implement national emergency planning and response services, policies and procedures and provide hands on support and technical expertise to teams during a period of surge activity. Developing intimate knowledge of service delivery, working with area teams to ensure challenges, learning and good-practice are shared and that efforts are coordinated as required in the context of cross-area / national initiatives and partnerships are key elements of the role. You will work collaboratively with the product team and internal stakeholders to ensure the initiatives are developed and effectively embedded within Crisis Response, as well as implementing any lessons learned.

Leading on the Community Reserve Volunteer project, the Crisis Response Officer will support the continued improvement of the project, collaborating with internal stakeholders with a focus on the development of Community Reserve Volunteers.

The post requires evening and some weekend work, being part of a regular 24-hour duty officer on-call rota and potential emergency response duties at any time throughout the year.

To be a successful Crisis Response Officer, You’ll need:

• Experience in project management
• Good organisational skills
• Excellent communication skills and the ability to work as part of a team
• Understanding of Health and Safety in relation to staff/volunteers working with vulnerable people within high risk communities or a willingness to learn
• Knowledge of local organisations and statutory services
• Experience of leading & motivating volunteers
• Maintaining effective working relationships
• Working in multi-agency partnerships
• Able to work and travel extensively throughout the county, area and UK if required
• Able to respond to emergency situations with on call duty as required

About the team
The Health (H) & Local Crisis Response (LCR) service (HLCR) supports people in the space between hospital and home and responds to the needs of people in crisis following an emergency; maintaining an extensive network of external relationships across health, social care, and emergency services.

The closing date for the role is 23.59 hours on Tuesday the 30th of May 2023 with interviews expected shortly afterwards.

Please note that early application is encouraged, as we’ll be reviewing applications throughout the advertising period and reserve the right to close the advert in advance of the advertised closing date.

In return for your commitment and expertise, you’ll get:

Holidays – You’ll get 36 days annual leave (including bank holidays) and the option to buy an additional 5 days leave.
Pension scheme– We offer up to 6% contributory pension.
Flexible working – We will do what we can to make sure you work in a way that suits you
Learning & Development Opportunities – We are one of the UK’s largest charities and have a wide range of career opportunities. We also provide comprehensive learning opportunities for staff to develop themselves.
Discounts – You’ll have access to brilliant discounts through the Blue Light Discount Card and our own employee benefits platform.
Wellbeing Support – Staff wellbeing is always priority. You’ll have access to mental health and wellbeing support.
Team Working – You will be working as part of a team that is supporting our mission of helping people in crisis.
Cycle2Work -The cycle to work scheme enables you to lease a bicycle.
Season ticket loan – We offer an interest free loan to buy a season ticket for travel between home and work.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.