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Job Title: Credit Controller

Pay rate: £30,000 – £34,000 pro rata

Hours: 37.5 hours Monday to Friday

Shift Times: 7.5 hours shifts / 9am to 5pm

Location Type: Hybrid – 3 days in the office

Contract: FTC

Duration: 3 – 6 months

Start Date: ASAP

King Edward VII Hospital, a prestigious private healthcare institution in London, is seeking a talented and dedicated Credit Controller to join our finance team. With a rich heritage and a commitment to providing exceptional patient care, we offer an exciting opportunity for a skilled professional to contribute to our mission of delivering outstanding healthcare services.

About Us:

We are a 56-bedded acute hospital specialising in Colorectal, Urology, Orthopaedics, Men’s Health and Women’s Health which is provided by a friendly, professional and supportive team who are focused on being a centre of excellence for a wide variety of surgical procedures and treatments. You will be part of a team that cares for a wide range of surgical patients.

Responsibilities:

• Manage the credit control function for the hospital, ensuring timely collection of outstanding debts and minimisation of bad debts
• Monitor and review customer accounts to identify overdue payments and take appropriate actions
• Contact customers via phone, email, and written correspondence to follow up on outstanding payments and resolve any payment-related queries
• Maintain accurate and up-to-date records of all communications and transactions with customers
• Collaborate with other departments, such as billing and accounts receivable, to resolve any issues impacting the payment process
• Conduct credit checks on new customers and establish credit limits in accordance with company policies
• Prepare reports and analysis related to credit control activities for management review
• Stay updated with industry trends, regulations, and best practices related to credit control

Requirements:

• Previous experience in credit control or a similar role, preferably in the healthcare or medical industry
• Strong knowledge of credit control principles, procedures, and best practices
• Excellent communication skills, both written and verbal, with the ability to interact professionally and effectively with customers
• Strong negotiation and problem-solving abilities to handle customer queries and resolve payment issues
• Proficiency in using financial software systems and Microsoft Office applications, particularly Excel
• Detail-oriented with excellent organisational skills and the ability to prioritise tasks effectively
• A proactive and self-motivated individual who can work independently as well as part of a team
• A commitment to maintaining confidentiality and handling sensitive financial information with integrity
• Relevant qualifications in finance or accounting will be an advantage

Benefits:

• Free restaurant quality meals whilst on duty
• Auto-enrolment pension scheme
• Paid annual leave based on the number of hours you accrue (inclusive of public and Bank holidays)

To apply, email your CV to Mita Vadgama (Lead Recruitment and Resourcing Partner) – [email protected]

At King Edward VII’s Hospital, we believe in creating an inclusive and diverse workplace where everyone feels respected and valued. We are committed to creating a workplace that is welcoming and inclusive to everyone, regardless of their race, ethnicity, gender identity, sexual orientation, age, religion, or any other characteristic that makes them unique. We believe that by embracing diversity and fostering inclusion, we will create a workplace that is stronger, more innovative, and more successful.

Please note, if we receive a high level of applications, we may choose to close this advert early. We encourage you to complete your application as soon as possible to avoid disappointment. We will only contact those candidates that have been shortlisted for interview