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Who are we?

We are Daisy Corporate Services, one of the largest providers of Communications and IT solutions across the UK! Founded in 2001, we have gone from strength to strength as we continue to grow and deliver high quality end-to-end IT solutions and services to more than 2,000 UK businesses, across all sectors. Our portfolio spans Modern Workplace, Connectivity, Unified Communications, Cloud Solutions, Cyber Security, Operational Resilience and more.

What’s it like to work for us?

We care about our colleagues and strive to give them the support they need to be the best version of themselves! In fact, in our most recent Colleague Engagement survey, 90% agreed that their manager genuinely cares about them as a person and consistently takes an honest and open approach to communication. We also aim to ensure that work works for you by offering flexible working, hybrid/home-based working styles (where possible), holiday purchase schemes, health & wellbeing programs, free day of annual leave for birthdays and more!

• Title: Credit Controller
• Location: Nelson (BB9 5SR)
• Salary: £24k OTE (£21k basic + bonus)
• Contract Type: 12-month Fixed Term
• Hours: 37.5 per week, 08:30 – 17:00, Mon – Fri
• Working Style: Hybrid – Home & Office-based

We are currently seeking Credit Controller to join our friendly Transactional Services Team on a hybrid basis. In this exciting role, you will actively follow-up with customers who have overdue payments and liaise with them using various contact methods, to ensure prompt payment for all accounts.

This is a fantastic opportunity for someone that has previous experience within Credit Control and is comfortable communicating clearly with individual debtors and internal company stakeholders.

Some of the key responsibilities include:

• Delivering against cash collection, aged debt reduction whilst consistently maintaining high customer service standards.
• Proactively chasing overdue Customer Accounts via email, letter and telephone to process prompt payment.
• Managing multiple accounts and tasks in line with agreed targets.
• Regularly liaising and working in partnership with Account Managers to assist in the collection of outstanding debt.
• Ensuring consistent Cash Generation into the business is maximised on a monthly basis.
• Ensuring Aged Debt is minimised each month.

Preferred Skills & Experience

• Experience in credit control managing high value debts.
• Familiarity with accounts receivable procedures and reconciliation of month-end accounts.
• Call centre experience (preferred not required)

Key Competencies

• Pro-active attitude to account management.
• Ability to handle multiple tasks and prioritise workload in a target driven environment.
• Excellent follow-up skills and a positive attitude.
• Maintaining excellent Customer Service.

Some of the key benefits we offer include:

• Holiday – Starting at 25 (increasing to up to 30 days for each year you stay with us) + a holiday purchase scheme!
• Birthday Leave – 1 free day of annual leave for birthdays!
• Daisy University and Apprenticeships – Giving you the opportunity to expand your skills and knowledge whilst you work for us.
• Hybrid working, a combination of working from home and in the office to ensure work WORKS for you!
• Enhanced family friendly policies – We are here to look after you and your nearest and dearest.
• Health & Wellbeing offering – Including discounted membership for health plans + Eye Care Scheme, Employee Assistance Programme, and an in-house Wellbeing team.
• The Exchange – Online discount platform for more than 1,200 retailers.

Interested? Submit your interest today for review and consideration by our friendly Talent Acquisition Team!