Credit Manager Shoreham-by-Sea, England

Clearline Recruitment

Full Time Shoreham-by-Sea, England 26000 - 12.04 GBP ANNUAL Today

Job description

Our client is looking to recruit a Credit Controller to join their busy and committed team in Shoreham. The successful candidate will be responsible for working alongside the Credit Control Manager to deliver exceptional customer service to customers, ensuring efficient collections and dealing with incoming billing queries as they arise.

The ideal candidate will be a calm and confident individual, with proven credit control experience and an excellent telephone manner. You should have strong customer service skills, excellent attention to detail and strong critical thinking skills.

This role offers a competitive salary on a permanent, full-time basis.

Responsibilities

Managing part of a large ledger of over 1200 accounts
Building a rapport and liaising with clients regarding outstanding payments and agree a deadline in accordance with the time frames set
Identifying and analysing root causes for delays in collections of debt
Responsible for requesting restriction of services and decide whether to start legal action
Reconciliations
Negotiating payment plans with customers
Promptly logging client queries and assigning them to the relevant department
Answering queries directly where possible

Requirements

Credit control experience
Excellent communication, customer service and interpersonal skills
Excellent telephone manner
Able to demonstrate excellent attention to detail
Strong critical thinking and decision-making skills
Ability to listen to customers and negotiate winning solutions
Calm, confident manner to handle potentially uncomfortable conversations
Self-starter who can drive cash collection and influence customers / internal colleagues
Telco industry experience desirable (not essential!)
Experience within an Accounts Receivable department

Job Title: Credit Controller

Location: Shoreham-by-Sea

Salary: £26,000 per annum

Full Time

For more information, please contact Chris Gower at Clearline Recruitment.

Job Types: Full-time, Permanent

Salary: £26,000.00 per year

Work Location: In person