advisor London, England
Job description
A bit about Scamp & Dude: (our Purpose, Vision & Values):
We are a purpose-led fashion brand with the power to change the way you feel. Our
vision is to bring positive, joyful clothes to every woman’s wardrobe while giving back
to families and the wider community.
Our day-to-day work is always underpinned by our key values, which are:
Kindness - Giving back and helping others is at the heart of everything we do.
Responsibility - Ethical and sustainable manufacturing is non-negotiable to us.
Empowerment - It takes an inclusive community of diverse dynamic people to
achieve our success.
Joy - We bring the feel good.
https://scampanddude.com/
https://scampanddude.com/pages/our-story
https://scampanddude.com/pages/superscarvesmission
Scamp & Dude are committed to equal opportunities for all and we actively encourage and welcome people of all diverse backgrounds to join our growing team. We will appoint, train, develop and promote on the basis of merit and ability alone without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality and ethnic or national origins), religion or belief, sex and/or sexual orientation.
The Job: (tasks, duties &responsibilities)
Facilitating the sale of products in our Scamp & Dude retail store. Stocking, organising, presenting, marketing, and selling goods to customers in the store and occasionally over the phone.
Duties include:
- Helping customers to ensure they find what they are looking for and upselling where possible
Opening/closing the store according to operating hours;
- Operating a cash register;
- Counting out the correct change when tendering cash;
- Cleaning and maintaining the store floor and stockroom space;
- Monitoring inventory;
- Suggesting to Store Manager when stock needs ordering when a product is running out;
- Communicating with customers over the phone and in person, answering all questions they have, occasionally taking orders over the phone and arranging parcels for delivery;
- Keeping aware of what types of products are in the range and making recommendations to customers;
- Actioning all markdowns in line with Head Office guidelines under supervision of Store Manager;
- Deferring to Store Manager when a customer issue proves too difficult to handle alone;
- Following procedures like dress code, customer etiquette, safety regulations, and other precautions and requirements;
- Unpacking the deliveries and putting away stock into the correct places in the stockroom;
- Engaging in appropriate behaviour at all times, representing the business in a positive light;
- Processing returned items;
- Completing ad hoc tasks as delegated by Store Manager;
- Assisting in regular stock stocks to ensure data accuracy
JOB DESCRIPTION
We’d love to meet someone
who …
- Holds Sales and Customer Service experience
- Is a good communicator
- Is a team player
- Can work independently
- Has excellent attention to detail
- Has Cashier Experience
- Is Organised
- Has good product knowledge
- Has stock/inventory experience
- Is always happy to help
What we can offer you …
- Competitive salary
- Favourable holiday entitlement
- Pension Auto-enrolment (after probation period)
- Training that includes social / environmental issues material to our
- company and/or our mission
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