Creative Services Studio Manager - Battersea + Hybrid Working (37.5hrs) London, England

JoJo Maman Bebe

Full Time London, England 24464 - 39068 GBP ANNUAL Today

Job description

What we expect from you:

Reporting to the Marketing Director, the role is responsible for the Creative Services team and accompanying creative asset design and deliverables supporting brand communication via all relevant customer touchpoints.

The purpose of the role is to ensure all creative communication reaching our customers is on brand, has a distinct JoJo personality and tone of voice and is executed to the highest visual standard.

This is both a creative, design led, operational & execution role and the candidate will be required to work interdependently with the Brand Product Director and Marketing Director respectively.

What we look for in you:

You will be responsible for:

Ensuring the delivery of all creative asset output across web, stores, email, social, print, visual identity via photography & videography, retouching and packaging is fully integrated across the multiple touchpoints with one brand
The leadership and support of the graphics services team, including graphic design, digital design, in-house photography and retouching. Taking responsibility for the overall quality of the work produced.
Creating and updating the company brand guidelines and style guides, ensuring that they are adhered to across the business.
Ensuring that an efficient image archiving procedure is followed to allow all company image assets to be securely stored and accessed across the business.
Working collaboratively with key departments, Marketing, Design & Buying, VM, Ecommerce and Retail Ops to ensure creative and design meets both customer and business needs.
Keeping the brand identity fresh and moving forwards, generating new creative ideas for omni-channel campaigns.
Reviewing process, tools & technologies where necessary to ensure the team can work as efficiently as possible.
Selecting and maintaining the relationships with our external suppliers. Negotiating prices and allocating work to achieve the best service and quality for the business. Along with ensuring the business is guided to make more sustainable choices.

Competencies we look for:

Brand Ambassador

Act with honesty and integrity
Work as part of a team
Communication champion
Take ownership and be proactive
Leadership skills with ability to set and prioritise goals
Problem solver & decision maker

Skills we require for the role:

Proven graphic design experience across both digital and traditional graphic design to support all customer channels including (but not limited to) stores, windows, ecommerce, email, social media.
Use of graphic design software packages (In-design, Photoshop, Illustrator) along with demonstrable skill and knowledge base of aspect ratios, file formats across multiple digital channels
A strong creative vision, with ideation skills, ensuring on brand and balancing creativity with commerciality and an understanding of business objectives.
Excellent people management skills, with proven experience building and leading a creative team.
Excellent communication skills, with the ability to present creative ideas clearly and concisely.
Ability to multitask and prioritise effectively.
Strong attention to detail and the ability to uphold high standards at all times.
Understanding of more sustainable substrates, materials and future development and innovation.

The benefits.:

What extras can you expect?

We believe R&R is essential so for each year you’re with us, and you have an extra day’s holiday
Why work on your Birthday? We give you an extra day off
Let’s celebrate the company doing well - annual profit share
Helping plan for the future - contributory pension scheme
Support for planning your finances - JoJo saving scheme
Having a great time - fabulous social events when social distancing rules permit them again
Supporting our communities – volunteer days
We love our products! 40% discount off JoJo branded lines
Learning environment - ongoing training and educational development initiatives
Financial wellbeing app, pay yourself 40% of your earnt wages whenever you want.

Who we are:

Want to know more about JoJo?

We are the Uk’s leading boutique parent & baby brand; with over 90 beautiful UK and ROI stores. From humble beginnings, our teams have expanded to almost 1,000 people across all our sites.

We may have grown into a major retailer, but we haven’t forgotten our roots to provide quality and value for money or lose our non-hierarchical ethos. Our concern for our customers and our teams means we are a business that can be trusted. We put our growth and success down to our passion for people and our commitment to running an ethical and sustainable company. Couple this with our fantastic designs, innovative products, attention to detail and the never-ending pursuit of high standards, which means we have built a company that makes us proud.

Our Values:

The most useful thing a person can do in this world is to create ethical employment in a business which is a force for good, respecting our people and our planet.

We embrace and openly welcome people from different cultures, perspectives and experiences to create a diverse and enriched company. We work hard to recruit, develop and retain the most talented people, regardless of background to make sure we grow our company sustainably and with different cultural influences. We are guided by our values and B Corp status in everything we do, and we recognise that being a diverse and inclusive employer helps us make a difference to all our employees and customers.

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