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Corporate Account Manager

National Role – Based in UK

The Role:

To develop and deliver a strategy in line with Country Choice aims and goals. To achieve and exceed budgeted sales and margin targets. To work closely and establish strong working relationships with internal cross-functional teams and the customers’ procurement and operations teams.

You will be responsible for developing and guiding the implementation of a joint business plan within a portfolio of important customers, achieving account profitability and sales targets; serving as the primary account contact & providing account leadership to ensure customer satisfaction and long-term continuity of supply.

Key Responsibilities

• To be a proactive member of the corporate sales team by assisting development of business goals, objectives, strategic initiatives, and supporting colleagues
• Accountability for ensuring that company profitability, customer requirements and growth targets are met
• Implement, monitor, report & forecast on account performance against a sales budget to maximise future performance
• Focussed on improving the delivery or service in line with the contracted commitments (SLAs) and identify opportunities for improvements that are acted upon
• Annually review customer account plans as part of the budgeting process for the following year
• Maintain regular communication with key contacts to identify and resolve issues whilst identifying and delivering new initiatives within existing customer base
• Partner with other departments as required to ensure that budgeted sales targets, account profitability, customer satisfaction and retention are achieved & exceeded
• Develop and implement individual account NPD strategies which support the business and account plan requirements
• Achieve and exceed sales and margin targets
• Confidently present the features and benefits of all Country Choice concepts both internally and externally in person and virtually as required
• Execute product demonstrations to customers

You:

You’ll live and breathe Customer First, with an innovative and agile approach to identify new ideas and methods. You’ll enjoy working collaboratively with a dedicated focus on driving results. You will be resilient – accepting and learning from mistakes and building future solutions. Naturally, you will embrace an inclusive working environment and be committed to acting with integrity and honesty in everything you do.

Required skills and competencies:

Essential:

• Strong account management skills
• Excellent communication skills both verbal and written
• Ability to work under pressure with a sense of urgency to work in a deadline driven environment
• Proactive approach with proven ability to manage multiple and changing priorities
• Confident user of Microsoft Office applications, Excel, PowerPoint, Word.
• Self-motivated with the ability to operate effectively both individually and as part of a team.
• A customer centric approach in all interactions with customers and peers
• Confident, self-motivated, and positive attitude
• Strong attention to detail
• Excellent negotiation skills
• Ability to build and manage strong relationships
  

Desirable:

• Knowledge of the convenience retail market / competitor capabilities and reach
• Experience in a national account, or a key account role within the retail food industry
• Understanding of Salesforce and MEDDIC sales methodology

At Country Choice everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Country Choice and we recognise that Country Choice can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.