Job description
NQC is a successful and growing software company specialising in supply chain risk management platforms. We’re in the ‘Tech for Good’ space, providing online web platforms which are in use by some of the largest organisations across a number of industries including the UK Government and the Automotive industry.
Based in central Manchester, NQC offers a supportive working atmosphere within a diverse team of people. We work on a hybrid model and regularly meet up outside of the office for team socials and company events. This is an opportunity to work on globally recognised technology solutions used by major brands throughout the world and become part of an exciting long term plan for sustainability, and a better future.
About your new role
As part of our continued growth we are seeking a talented Technical Copywriter to join our Marketing team on a permanent basis. You will be responsible for enriching our website and SaaS platform with new content, guides and marketing copy related to global supply chain sustainability and risk management. You will be able to manage your time effectively to be able to absorb complex topics and convey these in a digestible manner to audiences who will have various degrees of background knowledge. The content you produce will be compelling, boost brand awareness and attract new business.
Key responsibilities
As a Technical Copywriter you are expected to undertake the following responsibilities as part of your day to day activities:
- Create marketing materials, such as blog posts, white papers, case studies and copy for video content
- Work with product managers and developers to understand product requirements and develop effective communication strategies
- Collaborate with the graphic designer and wider marketing team to produce copy that is suitable for its intended audience and purpose.
- Research and stay up-to-date on industry trends and best practices in technical writing and copywriting.
- Create and distribute marketing copy to advertise the company and products;
- Interview industry professionals and incorporate their views in marketing content;
- Edit and proofread written content before publication;
- Promote content on social networks and monitor engagements (e.g. comments and shares);
- Identify customers’ needs and recommend new topics for research.
General Responsibilities
In addition to the key role responsibilities outlined above, all staff are required to undertake the following responsibilities in adherence with company policies:-
- Be an ambassador for the company at all times;
- Maintain a high quality of communications internally and externally;
- Carry out any reasonable job related task requested;
- Implement and act in accordance with companies information security policies;
- Protect assets from unauthorised access, disclosure, modification, destruction or interference;
- Execute responsibilities in line with security processes or policies;
- Report security events or potential events or other security risks to the organisation;
- Adherence at all times to confidentiality clauses set out in employment contract particularly with regards to the handling of sensitive data and information;
- Attend training courses provided by the company and maintain awareness and adherence to company policies and processes;
- Adhere to all company policies included within the Employee Handbook in particular the Code of Business Ethics, the Equality and Diversity Policy, the Health & Safety Policy, Internet and Email Policy and other asset related policies.
Requirements
- University degree in technical writing, communications, supply chains or a related field
- Demonstrable experience in technical writing or copywriting, ideally within a SaaS business environment
- Ability to quickly navigate input to find important information for headlines and key messaging
- Strong interest in the importance and impact of supply chain management
- Excellent written communication in English and editing skills
- Ability to work independently and as part of a team and contribute ideas
- Ability to work on multiple projects in parallel
- Strong attention to detail
- Strong organisation and time management, ability to plan and prioritise effectively
Key competencies
- Is consistently motivated, committed and able to perform duties in all situations.
- Persuades, influences and listens to others, using reason and co-operation to reach agreement.
- Communicates and receives ideas, views and information to achieve understanding.
- Gathers information from a range of sources. Analyses information to identify problems and issues.
- Makes effective decisions.
- Pays close attention to detail and accuracy in all aspects of work, ensuring high-quality results.
Benefits
- Competitive salary package
- Flexible hybrid working policy
- Private pension scheme
- 25 days holiday (Increasing with service) + bank holidays
- Health Cash Plan
- 24/7 Access to a Virtual GP
- Life Assurance (4 x Salary after probation period)
- Regular company socials & events
- Perkbox - giving you weekly free treats, monthly cinema tickets, birthday gifts